Property Management Associate

Job Description

Job Description

Fordham-Bedford Housing Corporation (FBHC), a non-profit organization, founded in 1980 was one of many community-led efforts that pioneered bringing government and private investment into formerly neglected housing in the Bronx. Using these early investments and the momentum from its successes, the company took on more buildings. It first gained expertise in management, then in renovating occupied apartments, and later it began building new apartment buildings in the neighborhood. Today a well-established, non-profit organization, FBHC supervises the operation of 130 buildings with more than 4000 affordable apartments throughout the Northwest Bronx and beyond.

Under the supervision of a Senior Property Manager the Property Managment Associate will get experience in all areas of affordable housing managment. The position requires a highly motivated individual with good communications skills (written and verbal), strong ability to handle multiple functions in an accurate manner, and exceptional customer service skills.

General Responsibilities:

• Provides excellent customer services to tenants, vendors, and co-workers;
• Generates general correspondence, answers telephone calls;
• Maintains calendars, schedules appointments, handles all resident related issues;
• Respects and maintains privacy of tenants, assuring resident confidentiality at all times;
• Prepares spreadsheets, presentations, and contract documents as requested;
• Faxes, files, scans and makes copies;
• Maintains accurate files;
• Works on special projects as requested;
• Supervises interns as needed.

Associates will be trained in all areas of community sponsored, affordable housing Property Managment. Tasks include:

• Relays work assignments to staff and vendors as determined by the Property Manager(s);
• Schedules meetings, keeps track of calendars and ongoing projects;
• Tracks and maintains building and resident files, resident charges, landlord/tenant, HP and other legal actions, as well as resident and vendor contact information, and other logs and records of tenant interactions;
• Administrative functions requested by management or required by specific contractual requirements;