Area Customer Service Coordinator

Mailroom / Office Support Specialist

Pay: $19.00–$21.00/hr Duration: 11-month assignment Location: Multiple locations throughout Southeast Michigan Schedule: Primarily Monday–Friday, 8 AM–5 PM. Flexibility required for early mornings, evenings, and occasional weekends.

Job Responsibilities

• Sort, process, and deliver mail.
• Complete printing, copying, and document assembly requests.
• Answer phones and provide excellent customer service.
• Replace toner and coordinate service calls for office equipment.
• Troubleshoot basic printer and copier issues.
• Travel between client locations as needed.
• Perform general office support duties.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of related work experience.
• Strong customer service and communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to multitask, learn quickly, and adapt to changing priorities.
• Ability to lift up to 50 lbs.
• Valid driver's license, reliable personal vehicle, and acceptable driving record.
• Willingness to travel between locations, including sites up to 40–50 miles apart.

Additional Details

• Business casual dress code.
• Mileage and applicable parking expenses reimbursed by Ricoh.
• Must be flexible to work at different locations, sometimes within the same day.

Service Areas: Auburn Hills, Detroit, Dearborn, Farmington Hills, Troy, Milford, Pontiac, Warren, Southfield, and Ann Arbor, MI.

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.