Receptionist and Office Assistant

Job Description

Provides reception for the Center. Greets visitors, answers telephone, takes and distributes messages and provides information as appropriate.

Schedules and maintains appointments in scheduling software to facilitate 24/7 access to Orientation appointments in the Student Portal.

Supports college programs such as peak time registration times, add/drop week, Hullabaloo and info nights. Duties include assisting students with scheduling and registration, providing input about new student processes, including financial aid and testing.

Assists in organizing Orientation programs for new students: check-in, scheduling rooms and/or organizing materials for advisor use.

Accesses, researches and prints student information from student systems for advisors.

Tracks student contacts and monitors appointment and staffing availability and needs.

Requests materials for advising and orientation programs as needed.

Follows privacy and confidentiality guidelines with student record information.

Performs related duties as assigned

Minimum Acceptable Qualifications:

Education: High school graduate or equivalent.

Experience: One year general office experience required. Knowledge of Word, Excel and Outlook. Experience using different technology/software platforms and familiarity with student systems preferred.

About the Team

The academic advising department is here to help Harper College students succeed in their education. Advisors assist students with education plans, choosing and area of interest, checking for changes in curriculum and transfer information.