Receptionist

Front Desk Receptionist - The Club at Wynstone

We are seeking part-time front desk receptionists to serve as the hospitable presence at The Club at Wynstone!

Employment Type: Part-Time Regular

Wage $16 an hour

Approximately 10-20 hours weekly, including evenings, weekends, and select holidays

Job Description:

• Cordially greet members and guests upon arrival at the Club's front desk, directing them accordingly.
• Answer incoming calls with courtesy, transferring them to the appropriate individual or department.
• Monitor receptionist emails, responding promptly or redirecting to the relevant personnel.
• Inform staff of scheduled meeting arrivals.
• Utilize Club software to manage dining and event reservations, as well as to place to-go and delivery food orders.
• Administer surveys and distribute daily updates.
• Design buffet cards using Canva (design platform).
• Manage incoming mail, sorting and distributing it to the designated recipient or department, including packages received at the front desk.
• Oversee Coat Check and undertake host/hostess responsibilities during significant events.
• Stay informed about club events, menu offerings, and operating hours.
• Strive to memorize the names of members and their families for personalized greetings.
• Maintain cleanliness and organization at the front desk.
• Perform additional tasks as delegated by department managers.

Requirements:

• Capable of sitting for extended periods.
• Present a professional appearance.
• Proficiency with technology and digital tools: Microsoft 365/Outlook, Point of Sale System (Club Essential) and Canva
• Prior experience in customer service is preferred