Front Desk Night Auditor

Job Location: Deadwood, SD 57732 Join the team at Four Points by Sheraton in Deadwood, SD, where you will find a supportive atmosphere dedicated to fostering internal growth and service excellence. Responsibilities Responsible for making room reservations and checking guests in and out of the Hotel as needed. Issues room keys, pamphlets, discount cards, etc. as needed. Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times. Arranges transportation for guests as needed. Compute bills, post charges, collect payment and make change for guests. Runs various reports - hand written and computer. Maintain the cleanliness and neatness of the front desk and lobby area. Must wear a uniform up to property standards and nametag at all times on property. Balance all daily reports for the Hotel. Post and balance charges in a timely and efficient manner. Other duties may be assigned to meet business needs. Qualifications Must have strong computer skills and ability to learn hotel property management system(s). Ability to quickly learn front desk technical procedures, such as check-in, check-out, selling skills, computer operations, telephone operations, etc. Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management. Basic knowledge of accounting operations. 18 years or older. Benefits for full-time Associates Health / dental / vision / life. 401k plan with 3% match after one year of employment. Company-wide discounts on hotel rooms and restaurants. Daily pay through ZayZoon. An equal-opportunity employer. #J-18808-Ljbffr