Inside Sales Engineer / Project Manager

Overview CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions. Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi‑site rollouts across states. CoolSys serves over 45,000 customer locations in industries such as retail, food service, commercial, data centers, industrial, and pharmaceuticals. We are recognized as one of America’s Greatest Workplaces by Newsweek. Employee Benefits Competitive pay: $45‑60K. Benefits include medical, dental, vision, and prescription coverage; paid vacation, holidays, and floating holidays; 401(k) with company match; company‑sponsored life insurance with optional AD&D, short and long‑term disability; tuition reimbursement; employee discounts on vehicles, hotels, theme parks, select cell phone bills, and more; pet insurance; legal plan; and identity theft protection. JOB SUMMARY To support our rapid growth, we are seeking a Project Specialist who will provide administrative support to the sales team, manage sales data, coordinate customer communications, and handle order processing. The role ensures smooth operation of the sales function, improves efficiency, and helps the sales team focus on meeting revenue goals. Responsibilities Provide administrative assistance to the sales team, including scheduling meetings, preparing presentations, and handling correspondence. Maintain and update customer databases, ensuring accuracy and completeness of client information. Prepare quotes, proposals, and contracts, ensuring timely delivery to customers. Coordinate the order process from entry to delivery, ensuring customer expectations are met. Assist in the management of customer inquiries, addressing questions, and directing issues to the appropriate sales representative or department. Ensure a positive customer experience by providing timely responses and support. Generate regular sales reports, forecasts, and performance analysis for the sales team and management. Assist in preparing presentations or reports for sales meetings and client reviews. Act as a liaison between sales and other departments such as marketing, operations, and finance, ensuring effective communication and timely follow‑up. Assist the sales team in managing and prioritizing tasks. Process and track sales‑related invoices and expenses. Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety). Perform other duties as assigned. Qualifications Bachelor’s degree in Business, Marketing, or a related field. Engineering degree preferred. 1–3 years of experience in a sales support, administrative, or customer service role; prior sales experience is a plus. Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales reporting tools. Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines. Excellent written and verbal communication skills. Ability to work well in a team environment and collaborate across departments. Knowledge of company policies and applicable State and Federal laws. Proficiency with typical business tools including email, Word, Excel, PowerPoint, etc. CoolSys is an EEO/AA Employer. All qualified individuals - including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics - are encouraged to apply. Pre‑employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. #J-18808-Ljbffr CoolSys - Refrigeration and HVAC Systems