Receptionist

Job Description

Job Description

Receptionist - Las Vegas, NV

Schedule: Full Time

Overview

We are seeking a poised and highly professional Receptionist to serve as the first point of contact for a fast-growing and high performing personal injury law firm. This role requires exceptional communication skills, strong emotional intelligence, and the ability to create a polished client experience from the moment someone walks through the door or calls the office. Bilingual proficiency is strongly preferred due to the diverse client base.

This is not a standard front desk position. You will represent a firm that handles complex and high-stake matters and prides itself on delivering an elevated level of service. The ideal candidate understands the importance of discretion, professionalism, and hospitality in a legal environment where clients are often navigating sensitive and stressful situations.

Key Responsibilities

• Greet clients and visitors with professionalism and empathy
• Manage a high volume multi line phone system with accuracy and composure
• Coordinate attorney and staff calendars with precision
• Support client intake processes and ensure seamless handoffs to legal teams
• Maintain a refined and organized reception environment that reflects the firm's standards
• Assist with administrative tasks, document handling, and internal communication
• Uphold strict confidentiality and professionalism in all interactions

Ideal Background

• Experience in a law firm, medical office, or professional services environment
• Strong interpersonal skills and the ability to communicate with empathy and clarity
• High level of organization and attention to detail
• Professional presence and the ability to remain composed under pressure
• Proficiency with Microsoft Office and case management systems
• Bilingual in English and Spanish preferred