Aftermarket Parts Sales Specialist

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Do we have your attention? Keep reading. Pace is a division of Pro Mach, a leading provider of integrated packaging and processing solutions for over 20,000 customers worldwide. Through multiple brands, Pro Mach provides product packaging and processing equipment, PMMI certified training, installation, parts, and service for primary and secondary packaging, flexible packaging, end-of-line packaging, and identification and tracking. For more information on Pro Mach’s brands visit Pace is seeking a Sales Parts Specialist in their Fairfield, NJ offices.Provide in-depth aftermarket parts sales support with a goal to exceed company aftermarket part sales orders and revenue targets.Understand our customers' business requirements.Serve as focal point for customer inquiries regarding replacement parts for their equipment.Research information necessary to provide customer with correct part and price information.Evaluate machinery parts applications and research machinery drawings and bills of materials as necessary.Provide customers with post-sales follow up if there are delays or any other concernsEffectively promote aftermarket machine parts/kits/upgrades by analyzing customer’s existing machinery and potential needsIncrease parts sales volume through direct-sales efforts and managing various aspects of the sales cycle.Build relationships and build customer confidence through positive customer contact.Liaise between part sales and engineering to develop solutions for customer needs and specification.Coordinate with corporate marketing dept as necessary to develop effective Aftermarket parts and service marketing materials.Coordinate and communicate with respective international brokers for shipments to ensure orders reach their destination.Drive AM orders to respective owners for assembly and manufacture, following as needed to provide customers accurate deliveriesOther aftermarket responsibilities as requested by management.Document and build reference material for AM group regarding process and knowledge base.Create and manage customer feedback systems including surveys to gave insight for pro-active sales.Develop and promote relations across departments for congruity of work flow.RequirementsBachelor’s degree preferred or Two-year technical degree with equivalent experience.Two years of industrial machinery parts sales experience in manufacturing environment preferredAbility to read and understand mechanical drawings and mechanical and electrical bill of materials as well as ability to grasp basic technical aspects of machineryExcellent customer relationship building skills with strong interpersonal skills and ability to interact effectively in a team environmentExcellent verbal and written communications skillsExperience with Syteline or other ERP system beneficialExperience with Salesforce beneficialAnalytical and problem-solving abilityAble to work effectively to meet deadlines and multi-tasking abilitiesStrong Windows based knowledge – Microsoft products (Word, Excel, PowerPoint), & overall strong computer skillsStrong planning & organization skills. Must be well organized, prepared and detail orientedWhat’s in it for you?There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!Pro Mach, Inc.We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!More career opportunities to consider!ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.What’s in it for you?There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.SummaryLocation: Fairfield, NJ, USAType: Full time