Senior Technical Business Analyst

Senior Technical Business Analyst

As a Senior Technical Business Analyst at SkyCell, you'll play a key role in bridging business needs with technical solutions. Working closely with Product Managers, Engineers, QA, and stakeholders across the business, you'll translate complex requirements into scalable, user-centric solutions that drive our products forward. From shaping new features and analyzing data to supporting releases and solving operational challenges, you'll help deliver technology that has a real impact on the global pharmaceutical supply chain.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

Stronger Together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a 'Great Place to Work' award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

• Use technical artifacts to document business requirements (process flows, entity diagrams, etc)
• Own Epics and User Stories throughout the delivery lifecycle
• Align solutions, designs, and specifications with Product Managers and UI/UX designers
• Assess and compare different solutions to address business requirements
• Collaborate with engineers and QAs in defining solutions, requirements and testing scenarios
• Capture non-functional requirements (e.g., scalability, performance, security)
• Validate assumptions via data analysis with stakeholders and tech teams
• Translate complex business needs into technical specifications and solutions
• Specify and document integration solutions to ensure system interoperability
• Analyse complex datasets to extract insights and enable data-driven decisions
• Contribute to testing strategies for automation and non-functional requirements
• Use SQL for basic reporting (aggregations, calculations, summaries)
• Prepare Release Notes and follow up on post-release tasks, including handover to Service Desk
• Assist Sales and Product teams with RFPs, demos, and POCs
• Support with investigating production issues and provide input to Service Desk (3rd-level support)

Job Requirements

What You'll Bring:

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience
• Detail-oriented with a commitment to high quality and accuracy
• Knowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams etc.
• Experience in requirements engineering and business process modelling
• Knowledge of Agile software development methodology
• Ability to work collaboratively in a team environment and manage multiple priorities

What's In It For You?

Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.

Recognition & Growth: Opportunities for career advancement in a company that values your contributions.

Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team.

Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.

Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.

Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.

Ready to Make an Impact?

We're not just offering a job; we're offering a chance to be part of something bigger. At SkyCell, you'll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.