Medical Clerk

Join Decypher and make a direct impact on the health and readiness of Americas service members veterans and their families Since 2008 Decypher has offered healthcare industry professionals careers where their expertise is valued and their work makes a meaningful impact Decypher partners with the Defense Health Agency to deliver professional services technology and management solutions Our mission is to provide and support quality care for our veterans servicemembers and their families across the United States Job Summary Medical Clerk will provides comprehensive administrative and patient scheduling support in a military healthcare setting by coordinating medical appointments maintaining accurate patient records and provider schedules ensuring compliance with HIPAA and access to care standards supporting primary and specialty care operations and delivering professional customer service while performing a wide range of clerical and office management duties Required Qualifications Education High School diploma Certifications Basic Life Support BLS Experience At least one year working in a medical office environment inpatient or outpatient or at least 2 years of working in an administrative capacity that include skills of various computer software programs to include Microsoft word excel and PowerPoint US Citizenship is required Key Responsibilities Coordinate and schedule primary specialty and subspecialty medical appointments in MHS GENESIS including patient eligibility verification referrals rescheduling and cancellations Maintain accurate patient records provider schedules appointment templates and medical documentation while ensuring compliance with HIPAA TRICARE and military healthcare regulations Support Primary Care Managers PCMs by managing patient panels provider templates appointment access standards recalls and clinic readiness priorities to optimize patient care and provider utilization Perform medical administrative support including data entry records management correspondence report preparation and office automation using government computer systems Provide professional customer service by answering office phone lines communicating with patients and healthcare staff coordinating follow up care and resolving scheduling and administrative inquiries More details will be provided during interview process Work Environment & Schedule Onsite 0730 1630 CET Monday to Friday Physical requirements This position requires prolonged sitting frequent computer use and repetitive hand movements for typing data entry and operating standard office equipment The role also requires clear verbal communication occasional standing and walking and the ability to lift and carry light office materials up to 1020 pounds Compensation & Benefits 2000 2300 per hour Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce MFDV #J-18808-Ljbffr Decypher