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Support Services Assistant

vTech Solution

Job Summary:


The Support Services Assistant in White Plains, NY provides essential mailroom and building maintenance support. This role involves managing mail and package distribution, assisting with furniture and material handling, supporting staff relocations, and helping with event setup. The position requires collaboration, customer service skills, and the ability to operate mailroom equipment efficiently.

Responsibilities:

  • Support the mailroom Support Services Lead with daily operations.
  • Receive, sort, and distribute internal and external mail.
  • Manage outbound mail and package requests.
  • Operate various mailroom equipment and machines.
  • Provide backup and cross-functional support to the mailroom team.
  • Perform messenger services, including hand deliveries and pick-ups for executives and external parties.
  • Support building maintenance Supervisor with material management including furniture.
  • Assist with internal staff relocations.
  • Help set up and break down event furniture and equipment.
  • Respond to emergent work as needed.
Required Skills & Certifications:

  • High School Diploma or GED equivalent.
  • Minimum two years of experience in support services, mailroom, or maintenance.
  • Customer service experience.
  • Ability to lift up to 30 lbs.
  • General knowledge of mailroom operations and equipment.
  • Proficiency with Microsoft Outlook and ability to learn new software.
  • Good communication skills and ability to collaborate with team members.
Preferred Skills & Certifications:

  • Additional experience in building maintenance or event support.
  • Familiarity with internal relocation processes.
Special Considerations:

  • Physical capability to handle lifting and moving furniture and packages.
  • Flexibility to provide emergent support and messenger services as required.
Scheduling:

  • 12-month contract duration.
  • Standard work schedule as determined by the support services team.
Vacancy posted 16 hours ago
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