Field Service Technician

3 days ago Be among the first 25 applicants Direct message the job poster from MaviTech Professional Services LLC Founder at Mavitech | Permanent Placement for Engineering, Product Development, Manufacturing + Short Team Staffing + Design Services Our client headquartered in Newton County, GA is seeking a Field Service technician. In this position, you will be helping to shape the future of this organization's world class customer experience and services support. The Field Service Technician will partner with customers, the sales team and engineering group to help create a world-class installation and product operation experience. This person will help field service team to help enrich the lives of clients’ customers. Primary Responsibilities: Travel to sites to manage and conduct start-up & field service calls and schedules Support and answer customer and job site questions Sell-in and manage product field service plan Generate quotes for start-ups, field service visits and issue resolution Create and train a network of local contractors to assist in service calls Work with customers to answer questions and resolve field issues and develop and nurture relationships with new and existing customers Partner with marketing, sales and engineering to help develop and sell a product service plan Perform research and convey ideas to prevent re-occurrence of issues and improve product design Work with engineering and sales team on new opportunities and product development to help minimize start-up time and prevent service issues before they can happen Create presentations and conduct training classes on our product service requirements Monitor and manage costs associated with field service group Provide status reports to the organization Desired Qualifications: 3+ years of Field Service Experience with Dehumidifiers, HVAC or other air handling equipment 3+ years of experience with PLC, Controllers, or other smart controls Familiarity with Electrical and Sheet Metal design Excellent communication and people skills Very good organizational and time management skills Proven ability to analyze and resolve problems quickly and effectively Professional, positive, and motivated personality Ability to travel up to 75% Preferred Qualifications: Bachelor's in Engineering 2 years of Field Services Management experience Experience working with dehumidifiers Technical writing skills Travel: While on job sites, hours may have to be adjusted accordingly to suit the needs of the site. Availability or travel in off hours may be necessary to support our customers. Travel time is expected not to exceed 75%. Benefits : After your first 90 days, our client will provide you with 2 weeks of annual vacation time, PTO/Sick time, and the option to participate in HIP Nation insurance and our 401K program (Co. match up to 4%). Accrual of vacation & PTO/Sick time will begin immediately upon hire. Pay : 55K to 70K base salary Bonus : Annual bonus + Commission on new product sales or service plan sales or new business development Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at MaviTech Professional Services LLC by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Field Services Engineer jobs in Newton County, GA . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr