Customer Support Representative
$16 - $17 per hourPrideStaff
Customer Support Representative
Customer Support Representative Shift/Hours: Monday Friday (First Shift: 8:00 AM 5:00 PM) Pay Range: $16.00 $17.00 / hour Location: Fort Myers, FL
Customer Support Representative Responsibilities & Requirements:
- Professionally answer inbound calls from customers in a high-volume call center environment.
- Demonstrate deep product and service knowledge to assist customers accurately and efficiently.
- Listen attentively to resolve customer concerns, complaints, and billing or service inquiries.
- Research accurate solutions using internal databases, software, and company resources.
- Document call details, account updates, and customer interactions clearly in the CRM system.
- Strong effective written and verbal communication skills required.
- Strong computer skills, including fast/accurate typing and navigation across multiple screens.
Customer Support Representative skills:
- Excellent communication skills
- Strong organizational abilities
- Proficiency in Microsoft Office and CRM softwares
- Multitasking and prioritization skills
- Professional phone etiquette
- Reliable and punctual
- Friendly, team-player attitude
- Problem-solving abilities under pressure
Benefits of working with PrideStaff:
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- Short-term Disability
- 401(k) Retirement Plan
- Holiday Pay
Company Overview: Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers.
Compensation / Pay Rate (Up to): $16.00 - $17.00 Per Hour
PrideStaffVacancy posted 2 days ago
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