Area Director (Arizona Region)

This role is based in Arizona and will require some travel. This position is open due to our expanding growth. The Area Director coaches, develops, and inspires General Managers (GM) to create community and live the Cooper’s Hawk values. Responsible for the overall region’s success through monthly financial and operational goals. Partners closely with Area Culinary Manager to lead managers, increase sales and build internal relationships. Ensures food and service standards are always executed. Sets and achieves personal and team developmental goals. Responsible for regional compliance with company policies, safety, and labor laws. Focuses on strategy to drive operational excellence and acts as a Cooper’s Hawk brand ambassador. Ensures restaurants are maintained in like-new condition; addresses safety issues and sanitation scores in a timely manner. Compensation range: $120,000-140,000 per year plus bonus, based on experience, skill set, qualifications, and internal pay equity. What You’ll Get Incredible Discounts: Monthly Dining Allowance 50% Dining and Carryout 40% Retail Wine 20% Retail and Private Events Monthly Complimentary Wine Tasting for Two Medical, prescription, dental, vision insurance plus telemedicine and wellness program Company matching 401(k) retirement savings plan Flexible savings accounts – health and dependent care Health savings account Long‑term disability; voluntary short‑term disability Basic life and AD&D insurance (with option to purchase additional coverage) Paid parental leave Highly competitive pay plus team member incentives & rewards Paid time off Milestones recognition program Complimentary gym membership in RSC building Hybrid work week (3 days in office, 2 days remote, depending on role) Responsibilities Oversee 4-9 restaurant operations within a region Hold GMs accountable for the overall success and results of the wine club community Ensure financial metrics are met; analyze sales and financial reporting and conduct P&L analysis meetings with each GM weekly to respond to negative variances or trends Manage people and assigned operating systems: Verify restaurants are appropriately staffed and training dollars are within budget Approve salaried management hiring decisions and recommend compensation packages Ensure GMs develop managers to execute their responsibilities and effectively manage departments Operate computer systems effectively and utilize technology Verify training programs, review service reports (NBA’s, mystery shop, and guest service) and discuss; complete operational checklists including safety and sanitation audits and document them Strategically navigate challenges that occur in the restaurants; investigate and report relevant employee relations information to Human Resources and VP of Operations Handle disciplinary action in a timely, appropriate, fair and consistent manner and apply; ensure hot schedules are used consistently for documentation and communication with team members Delegate effectively and communicate concise and important information in the restaurants Mentor, coach and develop: Educate restaurant management on budget and procedures to achieve Wine Club sales target and understand financial tools Focus on successful development of GMs and the management team by consistently using leadership competencies, IPCs, performance appraisals and succession planning Represent Cooper’s Hawk vision and values and create a respectful, positive and professional work environment Encourage GMs to recognize exceptional service and teamwork; share best practices on weekly GM calls Verify operational decisions are in alignment with company culture and values and challenge managers to find ways to create community with team members and have fun at work Ideal Candidate Qualifications 2-4 years of multi‑unit management experience in high‑volume, full‑service restaurant or retail industry Minimum 1 year of experience as a Senior General Manager with Cooper’s Hawk or 5 years of GM experience Excellent verbal and written communication skills Ability to read, understand and communicate in English Demonstrates strong intrapersonal skills and advanced understanding of compliance, risk, employment laws and company policies Extensive knowledge of food, safety and service standards Commitment to creating community with team members and guests Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) Preferred certifications include ServSafe and state/local licensing requirements 80% travel required Cooper's Hawk Winery & Restaurants is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's face, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The benefits list is only a high‑level overview of some of the benefits offered to team members; eligibility for certain benefits applies. #J-18808-Ljbffr