Scheduler

Job Title

Position Details:

Full-Time, 40 hours per week.

Schedule: Monday Friday, 8:00 AM 4:30 PM. Occasional Saturdays required for lung screening special events.

Location: Hybrid / IU Health University Hospital

Department: Mobile Lung Screening

Position Summary:

This role requires regular interaction with patients, providers, and interdisciplinary team members to ensure seamless coordination of care. Schedule, reschedule, and confirm patient appointments in accordance with departmental guidelines. Conduct outbound and inbound calls to patients regarding annual screening appointments, follow-up care, and program participation. Request, track, and secure prior authorizations as required by insurance plans. Assist with reminder calls and outreach efforts to reduce missed appointments and improve screening adherence. Track annual screening due dates and perform proactive patient outreach to encourage ongoing participation.

Position Requirements:

High school diploma or equivalent required. Medical office experience preferred. Knowledge of insurance verification preferred. Knowledge of Cerner scheduling preferred. Requires general knowledge of medical terminology and general anatomy in order to recognize and accurately record requested examinations and diagnoses. Requires basic computer skills. Scheduling experience preferred.