Client Services Coordinator

Client Services Coordinator

Local Metal Plating Company located in Anniston, AL

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Client Services Coordinator Details:

• Temp-to-Hire position
• $ 18.00 to $ 20.00 / hour
• Full Time work available
• First Shift (Monday through Friday from 08:00am to 05:00pm)

You will support daily front office functions while also assisting with production coordination. This is a multifaceted role that bridges administrative responsibilities, customer service, and shop-floor communication to ensure smooth business operations from initial customer contact through job completion.

Key Responsibilities:

• Serve as the first point of contact by answering phones and communicating with customers
• Prepare and manage job quotes and estimates
• Coordinate customer interactions, providing updates on project timelines and addressing inquiries
• Schedule jobs and maintain production timelines to ensure efficient workflow
• Collaborate with plant personnel by entering the production floor to monitor and track job status
• Arrange shipping and receiving logistics, including coordinating deliveries and outgoing orders
• Order and manage office and production supplies
• QuickBooks and Excel for job tracking, reporting, and financial coordination

Client Services Coordinator Qualifications:

• Previous Customer Service Experience required in Office or Manufacturing setting
• Strong organizational and multitasking skills
• Proficiency in QuickBooks and Microsoft Excel
• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.