Workday Techno Functional Consultant
TechDigital Group
- Minimum 5-7 years of hands-on experience in Workday
- Preferred: Workday Functional Certifications; Workday Pro certification in one or multiple HCM modules
- Provides Workday subject matter functional expertise for day-to-day support and development including business process configuration, data upload (EIB), testing and other troubleshooting support – specifically for Core HR, Compensation core and advanced Compensation, Talent Management, Time & Absence
- Experience in leading the requirements and discovery session with POCs and present them to HR and technical leaders
- Develops and drives innovative and proactive change efforts for HR process improvements, including enhancements to end user experience
- Participates in deployment of new businesses: map current processes and data, identify gaps with Workday processes, recommend changes, define requirements, configure, test and validate changes
- Assists with bi-annual releases, including analysis of impacts of new functionality, testing of integrations and cross functional up and downstream analysis
- Configure Workday security, including user roles and permissions, data access policies, and integration user accounts
- Provide fixes for Incidents, Service requests and minor enhancements.
- Experience in troubleshooting integration issues, and work with stakeholders for building and troubleshooting integrations, Reports and calculated fields
- Experience in a support environment, using ticketing system to prioritize, manage, communicate, and resolve issues.
- Experience in understanding and gathering the business requirements, translating them into Functional specifications
- Keep abreast of new Workday features and functionality, and make recommendations on how to leverage them to improve efficiency and effectiveness
- Collaborate with IT and HR teams to resolve cross-functional issues related to Workday
Leadership & Communication:
- Ability to work well with different staff levels within and out of core competency
- Communicates in a professional manner when interacting across staff levels and internal/external customers.
- Understands the importance of communicating risk assessment
- Strong verbal and written communication skills
- Strong analytical mind; demonstrated critical thinking and analytic skills with strong problem solving and troubleshooting skills
- Ability to accurately collect information in order to understand and assess the clients' needs and situation
- Excellent collaborator and a team player
- Ability to prioritize workload and provide timely follow-up and resolution
- Ability to manage confidential and sensitive employee information
- Understanding of HR operations and experience in employee data management
- Ability to understand business priorities and align technology opportunities
- Focus on quality and customer service
Vacancy posted 5 days ago
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