Member Experience & Solutions Specialist

Gesa Credit Union

Gesa Credit Union is seeking a dedicated Member Contact Center Specialist to deliver outstanding member service across phone, email, chat, and written correspondence. You will troubleshoot issues, resolve disputes, and educate members on digital and self-service options. The role emphasizes empathy, curiosity, and expertise to deepen member relationships and meet performance metrics while maintaining high satisfaction scores. #J-18808-Ljbffr

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Vacancy posted 1 day ago

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