Lead Medical Assistant

Lead Medical Assistant

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what's possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

In This Role, You Will:

• Assign and prioritize tasks to effectively manage workflow within the office.
• Ensure that all MAs adhere to New York Cancer and Blood Specialists (NYCBS) policies and procedures.
• Provide guidance on the operation and functionality of all Hematology Instrumentation.
• Oversee training and competency assessments of all Medical Assistants.
• Maintain accurate and consistent lab documentation required for regular inspections, including state inspections.
• Assist with managing work quantity and quality, ensuring quality care is the top priority.
• Collaborate with management to develop departmental goals aligned with the organization's objectives.
• Draw blood from patients and assist in specimen collection and processing.
• Prepare patients and exam rooms for visits and procedures, and assist providers during physical exams and in-office treatments.
• Clean, sterilize, and maintain medical equipment and instruments to ensure patient safety and infection control.
• Oversee responsibilities such as phlebotomy, sample processing, requisition completion (e.g., Flow, Urine Pathology, Labdaq), blood spinning, and specimen bagging.
• Oversee and manage patient intakes, ensuring accurate information is recorded, including vital signs, medical history, and patient concerns.
• Provide guidance to MAs on proper specimen handling and processing.
• Adapt to new responsibilities based on changes in specialties and patient volume.
• Regularly report to Lab Leadership to provide feedback and improve office workflow and efficiency.
• Ensure that orders are properly sent to reference labs, such as Labcorp and Quest.

We Require:

• Experience: 2+ years of relevant experience in a medical or laboratory setting.
• Technical Skills: Proficiency in Microsoft Word, PowerPoint, and Excel.
• Communication: Strong communication skills with the ability to tailor messages to different audiences.
• Attitude: Proactive, enthusiastic, and open to new challenges.
• Decision-making: Strong decision-making abilities and commitment to upholding high standards.

What We Offer:

• Salary: Starting at $25 Based on Location per hour
• Benefits: Tuition reimbursement, Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)