Program Associate II

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview
The Program Associate II supports the successful delivery of program services by coordinating activities, providing administrative and communication support, collaborating on outreach and data tracking, and continuously developing skills to enhance team and organizational effectiveness.

Job Responsibilities

• Assist in the implementation and coordination of program activities, ensuring alignment with organizational goals and client needs.
• Provide administrative support, including maintaining program documentation, managing schedules, and organizing meetings and events.
• Facilitate communication between clients, staff, and community partners to ensure a smooth flow of information and services. Participate in outreach efforts to promote program services and engage with the community.
• Collaborate with program staff to collect and analyze data related to program performance and client outcomes
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 25 lbs

Other Requirements: Comply with program and/or requirements related to:

• Background check
• DMV Check

Additional Requirements:

• Driver's License
• Automobile Insurance

Education and Experience Requirements:
Minimum

• Associate's Degree (AA) in a related field of study 1-3 years relevant experience
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills, with a focus on customer service.

Preferred

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 3-5 years relevant experience
• Proficiency with Microsoft Office products. Demonstrates effective communication and documentation skills.