Medical Records Coordinator

Job Description

Job Description

Location:

Plymouth Meeting, PA 19462

The Medical Records Coordinator is responsible for the routine preparation and maintenance of patient medical records and forms in accordance with current federal, state, local and Hospital internal guidelines/best practices.

Essential Duties and Responsibilities:

1. Establishes and maintains control procedures to optimize the efficient and effective handling of patient medical records and related medical documents.
2. Observes, receives, transmits, scans, and otherwise obtains patient information/documentation from all relevant sources (Nextgen, EyeMD, Intelichart).
3. Receives and scans all documents from the front desk and call center.
4. Receives and processes all incoming faxes.
5. Responds to patient medical records requests promptly and accurately transmits/imports records via fax, mail, or secured electronic mail to requesting parties (i.e. patients, physician practices, attorney/legal offices, case workers, disability determination, etc)
6. Uploads chart audit requests into the Scanning Sherpas portal and coordinates on-site retrieval.
7. Responds to telephone inquiries/requests in a professional and timely manner. Retrieves voicemail messages.
8. Receives and handles all medical records-related tasks in Nextgen and EyeMD.
9. Updates patient demographic information obtained from Intelichart.
10. Receives all new patient paperwork and provides it to the clinical team for chart abstractions.
11. Provides coverage for the administrative assistant for handling daily mail.
12. Submits all checks received for medical record reproductions along with deposit slips to the appropriate billing personnel.
13. Prepares daily charts for upcoming appointments to ensure all necessary front desk forms are included with superbills.
14. Respects and protects the patients’ rights to confidentiality and privacy and discloses information only for professional purposes which are in the patients’ best interest with full consideration of their legal rights.
15. Formulates and maintains effective working relationships with peers and management and functions as an effective team member.
16. Performs other related duties incidental to the work described herein.
17. Performs other duties as assigned by the Practice Manager.