Multi-Line Representative - State Farm Agent Team Member

Multiline RepresentativeAt Nick Romo State Farm, customers rely on us for more than a policy—they rely on us for guidance. As a Multiline Representative, you'll be the person who understands the full picture of a customer's needs and helps connect the dots across multiple lines of coverage. This role is ideal for someone who enjoys variety, thrives on problem-solving, and wants to build a career by becoming knowledgeable across auto, home, life, and health products—without being boxed into one lane.This role is a strong fit if you:Stay calm and solution-focused when customers are dealing with unexpected situationsEnjoy learning and explaining how different types of coverage work togetherBuild trust through clear communication and follow-throughPrefer consultative conversations over scripted sales pitchesAre motivated by growth, skill-building, and becoming a subject-matter resourceWhat you'll do day to day:Serve as a primary point of contact for customers with questions across multiple product linesReview accounts to ensure coverage is aligned as customers' needs changeIdentify gaps or opportunities where additional protection may be beneficialSupport policy changes, renewals, billing questions, and claims follow-upDocument activity accurately to ensure continuity and complianceParticipate in office initiatives that improve customer experience and retentionWhat you bring to the team:Strong communication skills and the ability to explain complex topics simplyCuriosity and willingness to learn multiple insurance productsOrganization, attention to detail, and follow-throughComfort managing multiple types of customer requests in a fast-paced environmentPrevious insurance, customer service, or sales experience preferredProperty & Casualty and Life & Health licenses (or willingness to obtain with agency support)Why this role stands apart at Nick Romo State Farm:Exposure to multiple lines, not just one product or functionA path to becoming a trusted advisor rather than a transactional repPaid licensing and ongoing trainingCompetitive compensation with performance incentivesA collaborative, team-first office cultureIf you want a role that builds deep insurance knowledge while making a real impact for customers, apply today to join Nick Romo State Farm. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives. Compensation: $50,000.00 - $70,000.00 per yearAbout Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.Our office is located in Downtown Ithaca, NY.Additional languages spoken: SpanishIf you want a career, not a job, then we encourage you to apply.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.