Delivery Manager

Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech partner, we help engineer your company’s future with cloud and data. For more information, visit

Position: Financial Services Delivery Leader

Location: Chicago, IL (Hybrid)

Ness is looking for a Delivery Leader to drive our North American BFS business, managing a portfolio with a strong focus on portfolio growth, strategic client relationships, and business development. We are looking for candidates with strong and recent Banking/Financial Services experience, exposure to Engineering, Product and Platform Development, and Data & Analytics services.

Responsibilities:

• Provide technology vision and leadership across engineering and product development, driving innovation in AI and financial-services platforms.
• Deliver customer-centric business outcomes leveraging AI, cloud and full-stack technologies across banking, capital markets, asset management and wealth management.
• Own P&L, gross margin and business growth, balancing delivery excellence, commercial performance and client value.
• Ensure predictable, on-time delivery, proactively manage scope and convert incremental requirements into additional client revenue.
• Lead strategic client relationships and executive stakeholder management, building long-term partnerships and growth opportunities.
• Drive delivery predictability, productivity and quality through scalable processes, Agile practices and value-based technology roadmaps.
• Identify and lead innovation opportunities, developing differentiated solutions, IP and accelerators aligned to financial-services business needs.
• Lead the talent transformation agenda, including attracting and retaining talent, upskilling, cross-skilling and building critical financial-services capabilities.
• Partner closely with Vertical and functional leaders to align technology strategy, delivery and commercial priorities with organizational goals.
• Support M&A strategy and execution, including technology due diligence and integration of acquired entities across NA/LATAM.

Pivotal Experience & Expertise:

• A coach, leader, mentor, thought leader and innovator with deep financial services technology expertise.
• Hands-on expertise in translating business and product roadmaps into engineering and technology roadmaps aligned to financial services priorities.
• 15+ years of experience across the product lifecycle, spanning strategy, architecture, engineering, implementation and transformation.
• Highly customer-centric leader with experience managing strategic relationships across financial institutions, business and technology leadership.
• Strong understanding of financial services trends, regulatory drivers and emerging technologies, including AI, cloud, data and automation.
• Technology-savvy, build-oriented mindset with a passion for developing differentiated IP and reusable financial-services capabilities.
• Hands-on expertise in product engineering, architecture and solution design, with the ability to guide teams through pre-sales and execution.
• Should have managed portfolio of $20mn+
• Strong understanding of financial-services domains and processes, including capital markets, asset management, investment lifecycle, risk and regulatory functions.
• Flexible and adaptable leader who embrace business, regulatory and technology change and foster a culture of innovation.
• Strong problem-solving and decision-making skills, particularly across complex financial services transformation initiatives.
• Excellent people leadership and talent-development skills, maintaining high standards of integrity, accountability, confidentiality and delivery excellence.
• Ability to effectively communicate complex business and technology concepts across engineering, product, business and executive stakeholders.