Optician

Job Description

Job Description

Optician (Full-Time)

About Us

Family Eye Care Center & Optical Gallery is a physician-led, family-owned ophthalmology and eye care practice serving Westford and the surrounding communities for more than 30 years. Our practice combines comprehensive medical eye care, advanced diagnostic technology, and a patient-first approach, while our state-of-the-art Optical Gallery offers one of the area's largest selections of premium eyewear.

Our team includes ophthalmologists, optometrists, technicians, opticians, and administrative professionals who work together to provide an exceptional experience for both patients and staff. As our practice continues to grow, we are focused on building a strong team culture centered around professionalism, collaboration, reliability, and outstanding patient care.

About the Role

Family Eye Care Center & Optical Gallery is seeking a knowledgeable, personable, and detail-oriented Full-Time Optician to join our state-of-the-art Optical Gallery. Our upscale optical boutique features nearly 1,500 frames and offers patients one of the region's largest selections of luxury and designer eyewear.

Unlike many retail optical settings, you'll work alongside ophthalmologists, optometrists, and experienced opticians in a collaborative medical practice that combines exceptional patient care with a premium optical experience.

Whether you're an experienced optician, already licensed, working toward licensure, or considering becoming a Licensed Dispensing Optician (LDO) in Massachusetts, we provide a supportive environment for professional growth, including participation in our Massachusetts State-Registered Optician Apprenticeship Program.

Dispensing Optician License is preferred but not required.

What You’ll Do

• Assist patients in selecting frames and lenses that best meet their visual, lifestyle, and aesthetic needs
• Educate patients on lens options, coatings, materials, and eyewear products
• Take accurate measurements to ensure proper eyewear fit and function
• Adjust, fit, and repair eyewear as needed
• Process eyewear orders and ensure accurate documentation
• Work closely with patients throughout the ordering, dispensing, and follow-up process
• Collaborate with doctors, technicians, the optical laboratory, and frame vendors to ensure timely and accurate order completion
• Provide exceptional patient service
• Maintain organized, attractive frame displays and assist with inventory management
• Support additional optical responsibilities as needed

What We’re Looking For

• Strong communication and patient interaction skills
• Exceptional attention to detail and organizational skills
• Professional, friendly, and consultative approach to patient care
• Ability to build trust and develop lasting patient relationships
• Dependable, team-oriented, and proactive attitude
• Strong problem-solving skills and ability to manage multiple responsibilities
• Prior optician or optical experience strongly preferred
• Dispensing Optician License / ABO certification preferred but not required

Why Join Our Team

• Join a respected, well-established eye care practice with a strong reputation in the community
• Be part of a collaborative and supportive optical team within our state-of-the-art Optical Gallery, featuring nearly 1,500 frames, luxury and designer eyewear, and a commitment to exceptional patient care
• Help patients look and see their best by delivering an exceptional eyewear experience
• Work closely with experienced ophthalmologists, optometrists, opticians, and leadership
• Participate in our Massachusetts State-Registered Optician Apprenticeship Program with support and mentorship for those pursuing their Licensed Dispensing Optician (LDO) license—or for candidates interested in exploring licensure as a future career path
• Opportunities for long-term professional growth and development within the practice
• Competitive compensation and benefits based on experience and skill level
• Be part of a growing organization that continues to invest in patient care, technology, and team development

Position Details

• Full-time position
• In-person role
• Benefits include paid time off, paid holidays, paid sick time, health insurance, dental insurance, 401(k), employee discounts, and more
• Opportunities for long-term professional growth within the practice

Pay: Competitive pay commensurate with experience

If you are knowledgeable, dependable, patient-focused, and passionate about helping people see and look their best, we would love to hear from you.

Family Eye Care Center & Optical Gallery is a physician-led, family-owned ophthalmology and eye care practice serving Westford and the surrounding communities for more than 30 years. Our practice combines comprehensive medical eye care, advanced diagnostic technology, and a patient-first approach in a modern, collaborative clinical environment.

Our team includes ophthalmologists, optometrists, technicians, opticians, and administrative professionals who work together to provide an exceptional experience for both patients and staff. As our practice continues to grow, we are focused on building a strong team culture centered around professionalism, collaboration, reliability, and outstanding patient care.

Company Description

Family Eye Care Center & Optical Gallery is a physician-led, family-owned ophthalmology and eye care practice serving Westford and the surrounding communities for more than 30 years. Our practice combines comprehensive medical eye care, advanced diagnostic technology, and a patient-first approach in a modern, collaborative clinical environment.\r\n\r\nOur team includes ophthalmologists, optometrists, technicians, opticians, and administrative professionals who work together to provide an exceptional experience for both patients and staff. As our practice continues to grow, we are focused on building a strong team culture centered around professionalism, collaboration, reliability, and outstanding patient care.