Client Care Coordinator

Lincoln and Seward Pay: $50,000.00 - $55,000,000 per year Job Title: Client Care Coordinator Department: Client Care Reports To: Operations Manager Company: Home Instead Employment Type: Full-time Salary About Us AtHomeInstead,wearepassionateaboutprovidinghigh-quality,person-centeredcarethatallowspeopletoliveindependentlywherevertheycallhomeforaslongaspossible.Ratedhighlybyclientsandtheirfamilies,ourfocusisoncompassion,respect,anddignityineverythingwedo. Role Overview TheClientCareCoordinatoristhemainpointofcontactforclientsandtheirfamilies,responsiblefordevelopingcareplans,ensuringqualityservicedelivery,andsupportingourCareProfessionals.Thisroleisidealforsomeonewithexcellentcommunicationskills,strongorganizationalabilities,andagenuinepassionforimprovingthelivesofothers. Key Responsibilities Conduct care consultations, assessments, and regular quality assurance visits. Build strong relationships with clients and their families, ensuring satisfaction and wellbeing. Develop, implement, and review personalized care plans. Support Care Professionals with guidance, training, and ongoing communication. Work with the scheduling team to ensure the right Care Professionals are matched with clients. Maintain accurate documentation and compliance. Represent Home Instead in the local community and strengthen referral relationships. What We’re Looking For Experience in health and social care, ideally in a care coordination or supervisory role. Knowledge of person-centered care and safeguarding principles. Strong communication and organizational skills. Compassion, empathy, and professionalism in all interactions. Professionals with an ownership mindset who demand results and have a take-action attitude. What We Offer Benefits to include Health Insurance, Personal Training, Unlimited PTO, and Cell Phone Stipend. Ongoing training and professional development opportunities. Supportive and inclusive team culture. The opportunity to make a meaningful difference every day. #J-18808-Ljbffr