Customer Coordinator

EffortMed

Job Description
Job Description
Retail Medical Equipment store seeking organized, hardworking, and looking for a role where your work truly makes a difference? We are looking for a motivated individual and willing to learn to join our retail team. You will be helping patients and customers navigate their medical equipment needs with confidence and care.
Key Responsibilities
Patient Support: Assist customers with the selection and ordering of medical equipment, specifically specializing in ostomy and urinary supplies.
Tech Management: Use our internal software systems to manage inventory, process orders, and handle billing accurately.
Customer Experience: Provide a welcoming environment, answering questions via phone and in-person with empathy and professionalism. Calling on hospitals, SNF, ALF, and medical facilities
Continuous Learning: Stay up-to-date on new products and medical software updates (we provide the training!).
What We’re Looking For
Organized & Detail-Oriented: You’ll be handling specific medical prescriptions and supplies where accuracy matters.
Tech-Comfortable: You don’t need to be a programmer, but you should navigate software with ease and enjoy learning new tools.
Compassionate Communicator: You are comfortable discussing sensitive medical needs with patients in a respectful, discreet manner.
Reliable: Available to work weekdays and occasional Saturdays.
\nCompany Description
EffortMed is a trusted provider of medical equipment and supplies, proudly serving patients, families, and healthcare partners in Louisville, Wrens, Sandersville, and surrounding areas. We supply everything from mobility aids and hospital beds to daily living supplies, disposables, and we pride ourselves on compassionate, knowledgeable service.

Company Description

EffortMed is a trusted provider of medical equipment and supplies, proudly serving patients, families, and healthcare partners in Louisville, Wrens, Sandersville, and surrounding areas. We supply everything from mobility aids and hospital beds to daily living supplies, disposables, and we pride ourselves on compassionate, knowledgeable service.

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Vacancy posted 1 day ago

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