Customer Service Representative
$18 - $21 per hourRemedy Staffing
Description
Position: Full-time, Customer Service Representative
Location: Honolulu
Industry: Banking
Schedule: Monday-Friday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM (PT: 8:00 AM-1:00 PM or 2:00 PM-6:00 PM)
Pay: $18.00 - $21.00/hr (DOE )
In-state candidates only
Benefits:
Job Duties:
Job Requirements:
Position: Full-time, Customer Service Representative
Location: Honolulu
Industry: Banking
Schedule: Monday-Friday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM (PT: 8:00 AM-1:00 PM or 2:00 PM-6:00 PM)
Pay: $18.00 - $21.00/hr (DOE )
In-state candidates only
Benefits:
- Pay Cards, Direct Deposit & Weekly Pay
- Medical/Dental/Vision/Prescription
- Free Online Skill Classes, EAP, Discounts & many more
Job Duties:
- Answer incoming calls and emails per call center standards
- A ssist customers with inquiries and account information
- Resolve customer issues/concerns or escalate as needed
- Document interactions ensuring accurate follow-up
- Provide product and services information (accounts, rates, fees, locations, hours)
- P rocess customer requests
- Manage card services and online banking access
- Refer customers for account openings
Job Requirements:
- High School Diploma or equivalent
- 1+ year customer service experience
- Tech savvy candidate, comfort multitasking
- Strong communication and problem-solving skills
Vacancy posted 7 days ago
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