Supervisor, Quality Assurance

Quality Assurance SupervisorVoyant Beauty believes our people are more than just employees; they're the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual's contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.Voyant Beauty is a company that specializes in the development and manufacturing of beauty, personal, and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.If you're seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.A Brief OverviewThe Quality Assurance Supervisor oversees and coordinates the daily activities of the QA team to ensure compliance with company standards, regulatory requirements, and customer expectations. This role involves supervising the quality inspection processes, providing technical expertise, and driving continuous improvement initiatives to maintain high product standards.What You Will DoParticipate in quality investigations (root cause analysis action plan). Support new product introduction and other major changes and projects as the subject matter expert.Ensure compliance with regulatory requirements (e.g., FDA, GMP, ISO). Develop, maintain, and revise standard operating procedures (SOPs) as needed.Manage, train, and evaluate QA staff to ensure efficient operations and compliance with policies. Assign tasks, monitor performance, and provide feedback.Conduct regular audits of department processes to verify compliance with customer requirements, regulations, and quality standards. Support regulatory inspections and audits as a subject matter expert.Review and maintain accurate records of quality tools such as logbooks, change controls, annual product reviews, production manuals, employee signature logs, and more. Prepare and report KPIs and metrics to management as required to communicate the status of the quality system.Initiate and support corrective and preventive actions (CAPA). Benchmark processes with other site locations and departments for best practices.Provide technical support and training to team members on quality processes.Maintain awareness of regulatory changes to ensure ongoing compliance.Maintain timely tracking of processes.Perform other duties as assigned by the Quality Manager.Some duties may vary slightly by location.Education QualificationsBachelor's Degree in Chemistry, Engineering, or a related science (Preferred) or equivalent job experience (Required)Experience Qualifications4-6 years in quality assurance, preferably in personal care, cosmetic, or drug product manufacturing or another highly regulated industry. (Required)1-3 years supervisory experience (Preferred)1-3 years with electronic quality management systems such as QT-9 preferred (Preferred)Skills and AbilitiesKnowledge of FDA, GMP, and ISO standards. (High proficiency) Proficiency in QA-related software and Microsoft Office Suite. (High proficiency) Ability to create and review detailed reports, procedures, and audit documentation. (High proficiency) Thoroughness in reviewing data and ensuring compliance with standards. (High proficiency) Proficiency in inspection methods, sampling, and statistical process control (SPC). (Medium proficiency) Ability to conduct root cause analysis and develop corrective/preventive actions (CAPA). (Medium proficiency) Skills in team management, coaching, and conflict resolution. (Medium proficiency) Ability to communicate effectively with cross-functional teams and external auditors. (Medium proficiency) Proficiency in interpreting quality metrics and generating actionable insights. (Medium proficiency) Familiarity with Six Sigma, Lean principles, and other improvement methodologies. (Low proficiency)To Staffing and Recruiting Agencies: Our company does not accept unsolicited curriculum vitae's or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae's or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae's or application.Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Compensation & Benefits DisclosureAt Voyant Beauty, we are committed to transparency in our hiring process in compliance with applicable pay transparency laws.The base compensation for this position is described in the above posting. This position is also eligible to participate in our short-term incentive (bonus) plan.For hourly positions, a shift premium may apply based on the assigned work schedule.We provide eligible full-time employees with a comprehensive benefits package that includes medical/Rx, dental, and vision insurance options, along with applicable flexible and health spending accounts (FSA/HSA). In addition, we also offer options for life and AD&D insurance (basic and supplemental) along with short- and long-term disability insurance (basic and supplemental). Other supplemental benefit options include accident, hospital indemnity, and critical illness insurance along with identity theft protection.Employees can take advantage of a 401(K)-retirement savings plan with company match, paid vacation, paid sick time, paid holidays, and education reimbursement. This comprehensive benefits package is designed to offer valuable support for you and your family's health, financial security, and work-life balance. Specific benefits and eligibility may vary by location. For further information, please contact a member of our hiring team.