Full Time Scheduler in Murrells Inlet

Full-Time Scheduler Murrells Inlet Office

Senior Helpers is currently seeking a compassionate, organized, and dependable Full-Time Scheduler to join our team in the Murrells Inlet office.

This full-time position offers a consistent weekday schedule of either 8:00 AM 4:00 PM or 9:00 AM 5:00 PM.

As a valued member of the Senior Helpers Scheduling Team, you will play an essential role in supporting our mission to provide exceptional in-home care while improving the quality of life for our clients, their families, and our caregivers. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about making a meaningful difference each day.

Senior Helpers is proud to be the first and only national in-home care provider certified as a Great Place to Work. We foster a respectful, inclusive workplace where caregivers and staff are valued, supported, and recognized for the impact they make in the lives of others.

Primary Responsibilities

• Coordinate and schedule caregivers for both new and existing clients based on assessments and care plans
• Maintain appropriate staffing coverage while supporting company profitability goals
• Manage daily caregiver scheduling and respond promptly to scheduling conflicts, emergencies, and call-outs
• Ensure all schedules are fully staffed for the following business day and weekends before the end of each workday
• Accurately document assignment refusals, call-outs, late arrivals, early departures, and related incidents in WellSky
• Communicate scheduling updates and concerns regularly with the Care Manager and Office Manager
• Participate in on-call scheduling duties as assigned
• Collaborate with HR regarding staffing needs and recruitment gaps
• Assist with maintaining caregiver files, including tracking licenses, certifications, insurance, and other required documentation in WellSky
• Audit timecards regularly to ensure scheduled hours match worked hours

Qualifications

• Minimum of one year of experience in staffing, scheduling, or recruiting
• Previous customer service experience required
• Knowledge of general healthcare staffing requirements preferred
• Excellent communication, organizational, and multitasking skills
• Strong problem-solving abilities with the ability to adapt quickly in a fast-paced environment
• Ability to work both independently and collaboratively as part of a team
• Experience handling multi-line phone systems while maintaining professionalism and patience under pressure

Equal Opportunity Employer

Senior Helpers is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.