Bi-Lingual Customer Service Representative/Greeter

Toyota of Easley Service RoleToyota of Easley is looking for a high-energy, positive individual who truly enjoys working with people. If you love interacting with the public and take pride in making others feel welcome, this could be the perfect role for you. In this position, you will be the first point of contact for our service customers. Your job is to create an exceptional first impression and make every guest feel comfortable and valued from the moment they arrive.ResponsibilitiesGreet every service customer as they arrive at the dealershipWelcome customers at their vehicle with a friendly, professional attitudeEnsure customers feel comfortable, appreciated, and at home from the very first momentDirect customers to the appropriate service advisorMaintain a positive, upbeat presence throughout the dayRequirementsA naturally friendly, outgoing personalitySomeone who enjoys interacting with the publicStrong customer service mindsetProfessional appearance and attitudeReliability and punctualityBenefitsCompensation: $30,000.00 per year plus bonus paid semi-monthlyOpportunity to work in a dynamic and welcoming environmentAbout the CompanyToyota of Easley is a trusted automotive dealership located in Easley, SC, committed to providing exceptional customer service and a welcoming atmosphere for all our guests. Join our team and be part of a company that values professionalism, friendliness, and dedication to customer satisfaction.At Toyota of Easley, we are more than just a dealership. We are a family-oriented team dedicated to creating a positive environment. Our culture is important to us. We believe in giving exceptional service to our valued customers. We are committed to providing the best guest experiences and establishing life-long relationships with our customers.WHAT WE OFFEROpportunity for internal promotion and career growth with the companyPaid training provided5-day work week with no SundaysUp to 3 weeks of paid vacation$25,000 company-paid life insurance policyEmployee purchase and service discounts401K Plan Options with company matchFull benefits include voluntary short and long-term disability, dental, health, and vision insurance optionsResponsibilities:Responsible for making outbound and follow-up calls to recent service department customersOversee customer relations databases for communication opportunities with customersEducate yourself on the latest service & product offerings, including pricingSchedule appointments over the phone with new and returning customersBe available to respond to email inquiries in a professional, well-spoken mannerPrepared to interact with customers via phone calls and/or email dailyDirect customers to product information resources, including those available on the InternetMust be able to communicate effectively with all departmentsRequirements:Must be fully bi-lingual in SpanishProfessional / respectable appearanceGood verbal and written communication skillsAble to handle objections over the phoneProficient with Microsoft Word, Excel, and Outlook preferredTime management, prioritization skills, and the ability to multi-task are requiredSelf-motivated and goal-orientedMust be willing to submit to a drug screen before employmentMust have a clean & valid driver’s licenseMust have a great attitude and want to work within a teamToyota of Easley is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.