Head of Engagement Center Operations & Customer Experience
Hiverecruiter
Hiverecruiter is seeking a Director of Engagement Center Operations in Charlotte, NC, to lead high-performing customer service teams and ensure operational excellence. The ideal candidate will have 8+ years in customer service leadership, preferably within the Property & Casualty insurance sector, and a proven track record in process improvements and customer satisfaction. Strong analytical and change management skills are essential for success in this role. #J-18808-Ljbffr Hiverecruiter
Vacancy posted 3 days ago
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