Refund Clerk (On-site in Austin, TX)

Refund Clerk (Hybrid in Austin, TX)

Position Description & Requirements WHO WE ARE AND WHAT WE DO: Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

• Review, research, and resolve credit balance and refund requests across multiple practices while ensuring compliance with payor contracts and timely filing guidelines
• Process and post refunds, including printing refund checks, reviewing refund postings, and handling returned checks for proper resolution
• Export refund check registers and complete quarterly escheatment and vendor credit balance reports for accounting and compliance purposes
• Scan and maintain refund documentation within the document management system to support accurate recordkeeping and audit readiness
• Troubleshoot office equipment as needed, assist with departmental operations, and perform additional duties while lifting up to 40 lbs when required

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• High School diploma or GED required, with a minimum of three years of relevant experience
• In-depth knowledge of Medicare, Medicaid, and commercial payer reimbursement policies and procedures
• Strong communication, critical thinking, problem-solving, and analytical skills with a solution-oriented mindset
• Ability to work collaboratively in a team environment while managing confidential information professionally
• Highly organized and detail-oriented, with the ability to prioritize and perform effectively in a fast-paced environment

WHY RADIOLOGY PARTNERS:

• Competitive Benefits package Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews, Career Growth Opportunities
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email View email address on click.appcast.io to notify our team.