Banquet Servers - Full-Time & Part-Time

Job Description

Job Description

At Eden Resort & Suites, we're looking for dedicated Banquet Servers to join our exceptional hospitality team. Whether you're seeking full-time or part-time opportunities, you'll play a crucial role in crafting memorable experiences for our guests through attentive, personalized service. Our team thrives on a shared commitment to excellence, where your contributions are recognized and celebrated. We foster a supportive environment that prioritizes personal growth and professional development, ensuring you have the tools and support to excel.

You'll enjoy a host of unique benefits, including employee discounts, assistance programs, and the potential for comprehensive medical and life insurance, depending on your status. At Eden Resort, we believe in a spirit of ownership and generosity, which is reflected in our collaborative work culture. If you're passionate about hospitality and want to be part of a team that cares deeply for its guests and colleagues, we invite you to apply. Let's craft unforgettable moments together. Compensation:

$15 hourly

Responsibilities:

• Ensure each guest receives personalized and attentive service, enhancing their overall experience.
• Collaborate with team members to set up banquet rooms according to event specifications, ensuring a seamless presentation.
• Promptly address guest inquiries and requests, demonstrating a proactive approach to service.
• Maintain cleanliness and organization of service areas, contributing to a welcoming environment.
• Assist in the breakdown and cleanup of banquet spaces, ensuring a smooth transition between events.
• Communicate effectively with kitchen staff to ensure timely delivery of food and beverages.
• Adhere to all safety and sanitation guidelines, prioritizing the well-being of guests and colleagues alike.

Qualifications:

• Experience in providing exceptional customer service, ensuring each guest feels valued and attended to.
• Ability to work collaboratively with team members to set up and maintain banquet spaces, enhancing the guest experience.
• Proven track record of effectively addressing guest inquiries and requests with a proactive and positive approach.
• Strong organizational skills to maintain cleanliness and orderliness in service areas, contributing to a welcoming environment.
• Experience in assisting with the breakdown and cleanup of banquet spaces, ensuring smooth transitions between events.
• Effective communication skills to coordinate with kitchen staff for timely delivery of food and beverages.
• Commitment to adhering to safety and sanitation guidelines, prioritizing the well-being of guests and colleagues alike.

About Company

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path , be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts , the pursuit of excellence in their craft , and a spirit of ownership .

BENEFITS:

• Employee discount
• Employee assistance program
• (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)