Travel Coordinator

Travel Report Processor

Summary: Under the general supervision of the Travel Director, processes travel reports for university staff.

Examples Of Duties

• Process travel request and expenses reports in SAP Concur and traditional paper form for student travel.
• Analyze invoices, receipts, and other documentation for accuracy, verifying the completeness of documentation to approve, deny, and clear travel charges incurred.
• Communicate with University faculty, staff, and students related to travel.
• Conduct trainings with the University faculty and staff on SAP Concur travel management system.
• Ensure that all travel follows the University and Alabama State policy and procedure.
• Process monthly liquidations for travel encumbrances.
• Process reconciliations for travel advances.
• Maintain relationships with all Faculty, Staff, and Student.
• Process request in an efficient and timely manner.
• Attend travel trainings and professional development trainings to stay abreast of information pertaining to travel.
• Must be customer focused, employ excellent judgment, discretion and employ excellent customer service skills.
• Ability to use independent judgment.
• Must understand customer service standards and procedures
• Must pay attention to detail.
• Must have the ability to work with people at all levels inside and outside the University.
• Must be able to adapt to a fast-paced environment.
• Perform other duties as assigned.

Typical Qualifications

• B.S. Degree in Business Administration, Business Management, Accounting or related field.
• One (1) Two (2) years of professional level experience with customers, travel, reconciliation and compliance.
• Two (2) Three (3) years of customer service experience.
• Must have a detailed understanding of, and experience with Microsoft Excel, Word, Outlook and Adobe Pro software.
• Must pay attention to detail.

Supplemental Information

• Strong interpersonal skills, a friendly attitude, be customer service oriented
• Strong analytical skills, be detailed oriented
• Work well under pressure and tight deadline schedules

Preferred Knowledge:

• Knowledge of State of Alabama travel regulations
• Knowledge of computer applications such as Ellucian Banner, Excel, and MS Word