Maintenance Technician: HVAC Required

Maintenance Technician

We are hiring a full-time Maintenance Technician to join our team! This position will help with daily maintenance at a multi-family property in Wilmington, North Carolina. HVAC Certification is required. CPO Certification is a plus! Must promote good public relations with residents, co-workers, and company staff through great service-oriented attitude and resident trust. Always displays a friendly and courteous attitude towards residents and other employees. Coordinates maintenance objectives with the on-site manager daily including apartment turns and grounds maintenance. Ability to make independent decisions and also follow instructions. Qualifications: Previous experience in maintenance or other related fields (6+ months) Familiarity with maintenance tools and equipment Ability to handle physical workload Deadline and detail-oriented High school diploma or equivalent Physical, drug, and background screenings Valid state driver's license and reliable transportation. Will rotate being on-call after hours, when scheduled, and be available for overtime as needed for emergencies.

Goals of Position

• Deliver outstanding customer service
• Ensure that interior and exterior community areas meet company safety and physical appearance standards.
• Prepare turnover apartments in a timely manner.
• Perform scheduled maintenance on all equipment based on the manufactures' recommendations and operating manuals.
• Attend to requests and/or emergency needs in an expedient and cordial manner.
• Ensure repairs are done correctly the first time.
• Build and maintain residents' confidence and foster good relations.
• Adhere to and obey Fair Housing Laws.
• Maintain proper MSDS binder.

Knowledge, Skill and Experience Requirements

• Must have a minimum of one year of apartment maintenance experience.
• Must have knowledge of all phases of apartment maintenance.
• Must have knowledge of basic safety procedures dealing with electricity, natural gas, water, sewer, and the use and disposal of toxic or controlled substances.
• Basic skill and knowledge needed in carpentry, plumbing, electrical, painting, cleaning and HVAC systems.
• Must be certified in refrigerant recovery.
• Must have a high level of integrity, be trustworthy and hardworking.

Responsibilities (including but not limited to)

• Adhere to all company policies and procedures which are found online.
• Keep uniform on when working on any Landmark Property Services, Inc. managed property.
• Perform electrical, plumbing, HVAC, and carpentry related repairs. Complete all maintenance requests within 24 hours or as soon as possible.
• Maintain a high work safety attitude, including the use of PPE when necessary.
• Assist in custodial work as required, including sweeping, painting, etc.
• Respond to emergency maintenance calls from the answering service or pager as required.
• Maintain the maintenance shop in a clean and orderly manner.
• Help keep grounds and street free of litter.
• Must maintain clean and neat uniform and personal appearance.
• Work with residents to maintain good property relations.
• Assist in changing air conditioner filters as directed at least two times per year.
• Have knowledge regarding utility cutoffs and sewer clean-outs.
• Keep exterior amenities repaired and clean.
• Assist on breezeways and laundry facilities when necessary.
• Call Property Manager or Maintenance Supervisor if emergency, sick or going to be out of work.
• Assist in turnover of vacant apartment homes.
• Additional tasks as requested or assigned.

While performing the above responsibilities and assignments, you may be required to perform tasks that will require some physical exertion. You must be able to see to a degree that safety is not compromised. You must be able to communicate and be understood.

Common Requirements for Your Duties as Maintenance Technician

• Use various hand tools and test equipment. These items may vary in weight from a few ounces to 40 pounds.
• Use a 30-pound can of refrigerant for servicing air conditioners.
• Hand carry and use a refrigerant recovery unit weighing 70 pounds.
• Hand carry and install air conditioning compressors ranging in weight from 40 to 120 pounds depending upon the size of the condensing unit.
• Hand carry and install furnace/forced air unit weighing 90 pounds.
• Hand carry and install hot water heaters ranging in weight from 70 to 90 pounds depending upon capacity.
• Hand carry and install commode/closet combination ranging in weight from 40 to 50 pounds.
• You will be required to climb ladders in order to clean leaves out of gutters and complete roof repairs. Ladders required to perform this task will range from 16 to 40 feet in length and range in weight from 20 to 125 pounds. You will be required to lift and transport these ladders.
• Use of a ladder is required to change out light bulbs in breezeways and on buildings. These ladders would range in weight from 10 to 125 pounds.
• Changing panels of glass ranging in weight from one to 40 pounds is required and may require the use of a ladder to accomplish the task.
• Pool maintenance is a big responsibility and often requires you to lift and/or transport drums of granular chlorine weighing 100 pounds, drums of stick chlorine weighing 50 pounds, and bags of soda ash or bicarbonate of soda weighing 50 pounds each. You could be responsible for replacing pool pump room motors and pumps ranging in weight from 25 to 200 pounds depending on the size required.
• As part of your daily maintenance routine, you may be required to move appliances from one apartment home to another apartment home on opposite ends of the community. The appliance may have to be transported by means of a hand truck up one to three flights of steps. These appliances will range in weight from 76 to well over 200 pounds.
• On occasion, you may be required to move furniture from one model unit to another or move furniture items in a resident's apartment to accomplish certain repairs or to correct flood damage. This would require that you move items weighing several pounds to several hundred pounds.
• During the course of your job, you may be involved in repairs to the building structure. You may be required to move or transport a number of different building-type materials weighing several pounds to several hundred pounds.
• At certain times, you will be required to perform maintenance on special equipment (i.e. exercise equipment, gas grills, and amenity areas). All of these functions require different physical exertion and their weight depends on the particular equipment (usually in excess of 100 pounds).
• You will be required to perform certain maintenance functions or make upgrades to the apartment unit. An example would be to install lighting or ceiling fans. Both duties would require the work to be done using a stepladder and require lifting with two hands.

In addition to the above, you will be required to lift and transport other items pertaining to maintenance (weighing up to 200 pounds) for the smooth operation of the property. Must be safe and cautious when lifting. Use safety equipment provided and obtain assistance from co-worker when lifting heavy objects.