Operations Manager - 2nd Shift (Fri-Tue) - West Coast Omni Center

Job Summary The Operations Manager is a seasoned leader with several years of experience leading and developing teams in support of the business strategy in processes, policies, and procedures. The Operations Manager is responsible for delivering on the overall customer promise, driving results through coaching, performance management, and monitoring results. This role will meet financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions. A Day in the Life Support the business strategy by driving results for overall safety, quality and performance Lead, develop, and grow the performance of a team of about 20 employees Recruit, select, onboard, and train the right resources Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and providing feedback on job performance Drive professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies Own process improvement efforts through problem‑solving, project management, and continuous improvement methodologies Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions Drive KPI metrics as well as 4DX and facility performance scorecards Qualifications 5+ years of warehouse experience in a managerial role Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality Demonstrated capacities in developing others and growing leadership competencies in their direct reports Strong knowledge of warehousing Key Performance Indicators (KPIs) Hands‑on experience with warehouse management software and databases Ability to analyze data and determine actions based on improvement opportunities Excellent verbal and written communication skills Pay Range $75,500.00 - $122,000.00 Annual Benefits Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources EEO Statement Nordstrom is an equal opportunity employer and welcomes applications from all qualified individuals. To apply, log into Workday, click Careers, then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. #J-18808-Ljbffr Nordstrom