IT Analyst III: Security

Job Title

Reporting directly to an assigned manager or director, responsible for independently analyzing, defining, and creating technological solutions for multiple and/or critical IT systems to solve business problems and meet organizational needs. Serves as the primary technology owner for a designated technology area. Level III of III in Analysts.

Examples Of Work Performed

Performs technical analysis of applicable data to produce products and solutions to resolve technology-related business problems

Provides advanced technical consulting and support services as needed

Analyzes and tests new or existing procedures and develops alternative workflow solutions

Performs moderate to complex computer systems and server environment analysis work to ensure stable systems for all users throughout the County

Analyzes and defines business processes associated with system enhancements

Participates in designing and maintaining system configuration and setup

Makes technical decisions to best complete tasks and projects

Designs and delivers training programs

Trains and assists Analyst I and II positions as necessary

Represents the IT department at various meetings

Works as part of a team to procure and implement major systems or upgrades to existing applications and systems

Attends all meetings and trainings, as required

Performs special duties as assigned

Debugs programs when problems arise

Designs software programs for new systems

Develops front and back ends of websites

Manages and updates scripts for reporting purposes

Updates and creates user web pages

Executes custom software requests

Creates programs to move business objectives forward

Responsible for Analyzing, coding, testing, and documenting programs

Diagnoses and performs troubleshooting tasks for a full spectrum of support cases across all elements of assigned application, and any connected systems, to determine an appropriate resolution

Administers and maintains assigned application environment and related software solutions to support the county's business processes

Ensures seamless integration with IT systems while managing system updates and testing cycles in collaboration with technical teams, consultants and end-users

Develops application and database components to support application development in collaboration with the Database Administrators (DBA) and other technical personnel

Writes technical procedures and documentation for judicial applications

Defines, documents, and tests the business continuity plan

Utilizes reporting tools to develop moderate to complex reports required for business processes and statistical reports to evaluate productivity and workload

Creates data visualizations

Performs moderately complex data analysis, which includes compiling and cleaning data and data manipulation

Specializes in Justice Court business processes, administration, OCA and CJIS reporting requirements and JCIT Standards

Acts as Project Manager for new implementations of judicial systems

Prepares and performs training of Justice applications for specialized departments

Generates and analyzes data sets

Develops SQL reports for judicial data

Develops analytical methods to enable data-driven decision making

Reconcile data inconsistencies and ensure data integrity

Designs, develops, and manages current data services through data dashboards including statistical reporting and data visualizations

Creates and maintains spatial data

Assists with spatial database design and maintenance

Provides Tier 1 support for GIS driven applications

Devises workflows and procedures to ensure timely and accurate collection and management of spatial data

Develops and implements quality control procedures and acceptance criteria for incoming spatial data

Creates complex GIS models using FME/ETL, Python, HTML to automate processes

Collaborates with Information Technology, additional County organizations, and outside business interests to develop and maintain integrated GIS solutions to include web map viewers, mobile applications, automated processes, surveys, and standalone software solutions

Creates, maintains, and administers relational database management systems for storing, managing, maintaining, and serving data to end users

Manage and maintain software installs, upgrades, patches and integrations

Performs quality assurance and serve as a subject matter expert on data integrity, extraction, and compilation

Research, develops, tests, maintains, and manages automated data workflows and models

Creates, configures, and maintains servers to meet business requirements

Guides the selection of data management tools, and the development of standards, usage guidelines, and procedures for those tools

Develops data quality measures, analyze data quality results, and implement necessary changes to ensure data quality improvement

Provides GIS technical support to the County's Emergency Operations Center when activated

Monitors and analyzes cybersecurity alerts from incident detection given from cybersecurity tools, network devices, and information systems. Takes preventative measures based on outcome from the analysis of the alert

Performs vulnerability scans of networks and applications to assess effectiveness and identify weaknesses

Performs technical risk assessments and reviews of account permissions

Performs forensic analysis of information systems and portable devices and forensic recovery of data using assessment tools

Monitors systems and procedures to protect data systems and databases from unauthorized access.

Researches and analyzes cybersecurity threat indicators and their behaviors for the prevention, detection, containment, and correction of data security breaches, and recommends threat mitigation strategies

Supports the implementation of computer system security plans with agency personnel and outside vendors

Trains users and promotes security awareness to ensure system security and improve application, server, and network efficiency

Supports privacy impact assessments and assist in documenting/organizing data privacy and policy requirements

Assists with basic data classification and tagging based on policy

Monitors and maintains SIEM tools

Performs other duties as assigned

Leads integration of Azure Active Directory with Exchange Online and on-premises Exchange, ensuring proper synchronization of mailboxes, security policies, and user identity management

Configures and manages hybrid Exchange environments, including Azure AD Connect and Exchange hybrid configurations for seamless coexistence between on-premises and cloud-based systems

Administers and maintains user accounts, distribution groups, and shared mailboxes within both Exchange and Azure AD environments

Ensures proper configuration of mail flow, email routing, and mailbox permissions across hybrid environments

Oversees mailbox migrations, troubleshooting, and any issues related to synchronization or email access

Collaborates with IT security, infrastructure, and helpdesk teams to design, implement, and optimize Exchange and Azure AD solutions.

Configures and enforces security policies for email systems, including Multi-Factor Authentication (MFA) and Conditional Access policies for Exchange and Azure AD

Monitors and responds to security threats and incidents related to Exchange Online and Azure

Ensures compliance with legal and regulatory requirements (e.g., GDPR, HIPAA) for email data and user authentication

Acts as a senior point of contact for troubleshooting and resolving complex issues related to Azure AD, Exchange, and hybrid configurations

Maintains clear, detailed documentation of system configurations, integration setups, troubleshooting procedures, and security protocols

Provides training and guidance to junior analysts on Azure AD and Exchange best practices

Organization Relationships

Reports directly to – An assigned manager or director

Direct Reports – No

Physical Demands

Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying

Environmental Factors

Work is primarily indoors in an air-conditioned environment

Regular travel between work sites as required

Irregular Hours

Work outside of the normal office hours (Monday – Friday) may be required

May be deemed essential personnel in the event of an emergency

Regular attendance is required

Minimum Qualifications

Associate degree in a related field and five (5) years of job-related experience; OR seven (7) years of job-related experience

Working knowledge of specific job-related technology

Licenses and Certifications

Required