Account Manager

Boston Metro, Must reside in Boston Metro area: Must be an Audiologist or Hearing Device Rep for this role, required.
The Account Manager will focus on cultivating new business within the Territory, managing his / her time effectively by focusing on the right accounts in their region and collaborate and coordinate effectively with internal partners to ensure optimal resource deployment.


Our Offer to You:

• Improving the quality of life of millions of people suffering from hearing loss
• A challenging and motivating assignment as part of a dynamic team
• Modern mindset and processes, accommodating flexible working conditions
• Opportunities for further responsibilities and support for further training and development
• Outstanding opportunities and career growth

Main Tasks and Responsibities:

• Make required number of sales calls per week to current or new customers within territory
• Maintain and increase sales of all products within territory
• Promotion and demonstration of new products
• Training on the fitting and fine tuning of products and software
• Coordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize brand demand.
• Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts.
• Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives.
• Coordinates with trainers to ensure optimal deployment
• On-boarding and training of new accounts
• Needs analysis and provide product solutions for accounts
• Negotiate pricing
• Provide recommendations on marketing strategies for customer business growth
• Maintain strong relationships and rapport with existing and new customers within territory
• Ensure all customer needs are met through personal or group product training
• Represent Company at national and regional meetings as required
• Achieve sales quota as assigned in territory
• Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
• Work closely with Business Development Manager to transition and on-board new accounts
• Work closely with Customer Trainers on difficult fittings
• Comply with internal policies and procedures, including documenting customer visits in Salesforce
• Maintain timely and accurate expense reporting in Concur
• Comply with all local, state and federal laws and requirements
• Other duties as assigned

Success will be measured by:

• Sales targets for fully owned accounts, owned points of sale of assigned key accounts, activity levels and funnel progress in owned accounts
• Financial targets

Education and Skillset:

• Bachelor's Degree or equivalent work experience required, Masters or AuD required
• Prefer experience in Hearing industry, Audiologists, Hearing Instrument specialist or Industry hearing sales reps.
• Knowledge of Hearing Instruments technology and practices, previous experience assisting patients independently
• Experience in the hearing healthcare industry and/or business consulting preferred
• Action oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitive
• Proficient knowledge of HI technology and industry practices, appropriately independent
• Experience fitting Brand technology preferred
• Experience with CRM systems, Strong Microsoft office skills