Manufacturing Training & Documentation - Industrial Engineer

Job Responsibilities:

• Observe and document manufacturing, assembly, testing, warehouse, receiving, material handling, kitting, and inventory processes. 
• Partner directly with operators, supervisors, engineers, quality, supply chain, and other subject-matter experts to understand and document current processes. 
• Develop clear, visual, operator-friendly: 
• Standard Operating Procedures (SOPs) 
• Standard Work Instructions 
• OJT / Job Instruction documents 
• Training guides and qualification materials 
• Process flow documentation 
• One-point lessons and visual aids 
• Checklists and process verification documents 
• Break complex processes into logical, sequential training steps that can be easily understood by new employees. 
• Incorporate photographs, illustrations, screenshots, process parameters, quality checkpoints, safety requirements, and critical-to-quality steps into training materials. 
• Identify inconsistencies, unnecessary process variation, unclear work instructions, and potential efficiency opportunities while documenting processes. 
• Partner with Operations and Continuous Improvement teams to incorporate improved methods into standard work. 
• Facilitate process reviews with operators and subject-matter experts to validate that documentation accurately reflects the approved process. 
• Establish document revision controls and support an organized system for maintaining current training materials. 
• Assist supervisors and trainers in implementing structured OJT programs and employee qualification processes. 
• Develop training matrices and assist in tracking employee training and qualification status. 
• Support new-hire onboarding and cross-training programs for manufacturing and warehouse employees. 
• Conduct periodic floor audits to verify that documented standard work matches actual operating practices. 
• Help create a sustainable process for updating training documentation when products, equipment, layouts, or processes change

Skills:

• 3+ years of experience in manufacturing, warehouse operations, industrial training, technical writing, process engineering, continuous improvement, or a related field. 
• Demonstrated experience developing SOPs, work instructions, OJT documentation, or manufacturing training materials. 
• Ability to quickly understand manufacturing and warehouse processes through direct observation and employee engagement. 
• Strong technical writing skills with the ability to convert complex processes into concise, operator-friendly instructions. 
• Experience working directly with hourly manufacturing or warehouse employees. 
• Strong proficiency with Microsoft Office, particularly Word, PowerPoint, Excel, and Visio or similar process-mapping tools. 
• Ability to create professional visual documentation incorporating photographs and process diagrams. 
• Understanding of Lean Manufacturing concepts such as standard work, waste elimination, 5S, visual management, process flow, and continuous improvement. 
• The successful candidate should demonstrate:
• Strong floor presence and comfort working directly within manufacturing and warehouse environments. 
• Ability to ask effective questions and extract process knowledge from experienced operators and technical experts. 
• Strong organizational and project-management skills. 
• Attention to detail and document accuracy. 
• Ability to work independently and manage multiple documentation projects simultaneously. 
• Effective communication across hourly employees, supervisors, engineers, and management. 
• Continuous-improvement mindset with the ability to recognize opportunities while documenting processes. 
• Practical approach to documentation—materials must be usable on the floor, not simply administratively complete. 
• Primary Deliverables
• Success in this assignment will be measured by the ability to:
• Develop and/or update prioritized manufacturing and warehouse SOPs and OJT materials. 
• Establish consistent templates and standards for site training documentation. 
• Create visual, easy-to-follow work instructions for critical operational processes. 
• Establish training and qualification matrices for applicable departments. 
• Reduce reliance on tribal knowledge by converting operator knowledge into documented standard processes. 
• Improve new-hire training effectiveness and time to competency. 
• Identify and document process-improvement opportunities discovered during process observation. 
• Establish a sustainable documentation and revision-control process that can be maintained by the site after completion of the assignment.

Education/Experience:

• Experience with structured problem-solving methodologies such as 5 Whys, A3, 8D, or similar methods is preferred. 
• Experience supporting regulated, ISO-certified, or quality-controlled manufacturing environments is preferred. 
• Experience developing training matrices or qualification/certification programs is a plus.