Slot Technician

Slot PM Tech

The Slot PM Tech is responsible for the cleanliness, preventative maintenance, and minor repair of all slot equipment. This role supports the Slot Performance team by assisting with machine setup, relocation, and basic troubleshooting. The Slot PM Tech ensures a safe, secure, and guest-focused slot floor environment while maintaining compliance with all gaming regulations and internal controls. This position consistently delivers Family-Style Service and contributes to a positive, energetic guest experience.

Demonstrates superior customer service through Family-Style Service behaviors, maintaining a positive, friendly, and helpful demeanor.

Greets guests warmly, anticipates needs, provides fast and flawless service, and uses Service Recovery when needed.

Promotes Caesars Rewards, assists with registration, and celebrates guest wins.

Serves as verifier for jackpot payout and credit-owed procedures.

Responsible for cleanliness of gaming equipment and performing minor repairs and maintenance.

Performs preventative maintenance on slot equipment as an entry-level technical function.

Performs minor repairs as directed, including labeling and bundling slot cables.

Assists with initial setup and checkout of new slot machines.

Assists with breaking down, relocating, and setting up slot machines and stands.

Notifies Slot Performance Supervisor and/or Slot Performance Manager of pertinent issues.

Maintains slot floor security by reporting suspicious activity.

Maintains working knowledge of all applicable gaming laws and company internal controls.

Participates in special projects by interpreting gaming documents and gathering necessary materials.

Maintains working knowledge of all games to perform repairs and preventative maintenance.

Must be 21 years of age or older upon employment.

High school diploma or GED.

One to two years of slot maintenance, slot floor experience, or related technical experience and training.

Electronics experience and/or degree preferred.

Minimum one year slot maintenance experience preferred.

Ability to work in a smoke-filled environment and sit or stand for prolonged periods.

Must be able to obtain and maintain the appropriate license through the Virginia Lottery Gaming Commission.

Ability to lift, move, and maneuver equipment as required for slot machine maintenance.

Ability to communicate clearly and professionally.

Ability to work in areas with varying noise, temperature, illumination, vibration, and air quality.

Ability to respond calmly and make sound decisions when required.

Ability to listen and respond to visual and auditory cues.

WAGE: $18.00 an hour

Job Identification 88327

Job Category Casino

Job Schedule Full time

Locations Caesars Virginia (On-site)