Tech Support Specialist

Job Description

Job Description

The Tech Ops role will support multiple databases, as well as our CRM tool by administering systems, analyzing data, developing dashboard reports, and conducting system testing to help maintain accurate, effective, and reliable Business Intelligence operations.

Responsibilities

• Administer and support multiple platforms including sub database, CRM lessons learned database, etc..
• Analyze CRM data to identify trends, insights, and opportunities for improvement.
• Create and maintain dashboard reports.
• Plan and conduct system testing to validate functionality and performance.

Preferred Qualifications

• Entry-level experience in CRM experience.
• Experience with monday.com is a plus.
• Knowledge of data quality management.
• Understanding of requirements analysis.
• Strong problem-solving skills.

WH Bass, an AJC 2026 Top Workplace, is a full-service, employee-owned general contractor and construction management firm. Since 1984, we have delivered over 3,300 projects across 37 states, partnering with some of the most recognized brands including Chick-fil-A, Whataburger, Raising Cane’s, Panda Express, 7 Brew Coffee, ALDI, Circle K, RaceTrac, Bank OZK, Pinnacle Bank and more.
Our success is built on a simple belief: when our people thrive, our projects succeed.

Company Description

WH Bass, an AJC 2026 Top Workplace, is a full-service, employee-owned general contractor and construction management firm. Since 1984, we have delivered over 3,300 projects across 37 states, partnering with some of the most recognized brands including Chick-fil-A, Whataburger, Raising Cane’s, Panda Express, 7 Brew Coffee, ALDI, Circle K, RaceTrac, Bank OZK, Pinnacle Bank and more.\r\nOur success is built on a simple belief: when our people thrive, our projects succeed.