Dental Assistant

Work Schedule Regular hours: Monday – Friday, 8:00 AM – 4:30 PM Required evening hours: Every Thursday, 11:30 AM – 7:30 PM (standing schedule) Additional coverage: One Saturday per month, as scheduled This position includes a consistent Thursday evening schedule to ensure expanded access to care for our Gloucester patients. Primary Purpose of Position North Shore Community Health (NSCH) is an industry leader in the exceptional delivery of community healthcare. We have a full-time opening for a Dental Assistant for our Peabody Family Health Center. Reporting to the Dental Operations Manager, the Dental Assistant works chairside in the dental clinics under the direction of dental providers to assist in the provision of dental services. Essential Functions Prepares treatment room for patient by following prescribed procedures and protocols. Provides the patient with proper consent forms before treatment. Obtains and records vitals, including blood pressure. Prepares patient for dental treatment by welcoming, comforting, seating, and draping the patient. Provides information to patients and employees by answering non-clinical questions and requests. Provides instrumentation by sterilizing and delivering instruments to the treatment area, positioning instruments for the dentist's access, suctioning, and passing instruments. Provides materials by selecting, mixing, and placing materials on instruments. Complies with all infection control procedures and OSHA regulations to maintain a safe and clean working environment by decontaminating treatment rooms and sterilizing all instruments after each use. Provides diagnostic information to the provider by exposing radiographs, pouring, and trimming study casts. Keeps operatory and other clinical areas clean and well-stocked. Assists the dentist in managing dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory. Educates patients by giving postoperative instructions per provider direction. Documents dental care services by charting in patient records. In collaboration with the Dental team, maintains operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Schedules accurate dental appointments. Provides exemplary customer service; treats patients and coworkers with courtesy and discretion. Maintains good standing with DA license. Earns 12 credits per 2‑year cycle. Records of credits to be given directly to DOM. Other duties as assigned. Requirements A minimum of a High School Diploma/GED. Dental Assistant and Radiology Certificate required. Three years’ experience as a dental assistant. Bilingual in Spanish/Portuguese and English is a plus. Good working knowledge of dental equipment and terminology, OSHA, and safety compliance. Ability to work well under pressure in a fast‑paced dental environment. Superior customer service skills, excellent interpersonal and communication skills. Detail‑oriented, organized, professional, and able to multitask. Good working knowledge of EPIC/WISDOM. Maintains strict adherence to the NSCH Confidentiality policy. Ability to be courteous, efficient, effective, and patient in a fast‑paced environment. Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above one's own interests. Ability to work in a culturally diverse environment. Excellent communication and interpersonal skills. Maintains a high level of customer service with both patients and coworkers. Preference will be given to qualified bilingual/bicultural individuals who can speak Spanish and/or Portuguese. Ability to travel to other NSCHI sites for meetings and clinical coverage as needed is required. All employees must be vaccinated against COVID‑19 as a condition of employment unless a religious or medical exception is granted. Proof of vaccination must be provided and submitted before the first day of employment. EEO Statement We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. For additional information, please contact the Talent Acquisition Department at View email address on click.appcast.io. #J-18808-Ljbffr