Express Services Partner - Fulltime - Days (7a-3:30p) - Detroit

Facility/Security/Support Services

Henry Ford Hospital - Detroit Main Campus

Under direct supervision, responsible for performing common routine and non-routine transport, repair, and product movement functions. Performs a variety of tasks such as pick up and delivery of medical and non-medical equipment and supplies, cleaning, charging and sanitation of equipment, assisting in patient charges for equipment. Performs wheelchair and stretcher transport. Participates in waste and linen handling throughout the facility.

Principal duties and responsibilities include:

• The Express Services Partner is responsible for adhering to all patient care services standards.
• Maintain established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards.
• Performs all Express Services related tasks demonstrating service orientation to fellow employees, patients, visitors and hospital staff.
• Provides transport for the following functions: Medical Supplies, Medical Equipment, Laundry/Linen, Waste, Building Services Stock, Food Items, Medical Records, Radiology Films, Deceased to Morgue, and other functions to be determined by Management. Maintains appropriate records (pick up time, priority status, special equipment needs etc.) of daily activities utilizing designated electronic information systems/software.
• Performs a variety of diverse emergent and scheduled tasks such as delivery of medical and non-medical equipment and supplies, cleaning, testing and sanitation of equipment, repairing/replacement of facility equipment upon customer request in a timely and courteous manner.
• Assists in documentation, distribution and order for service requests.
• Operates large equipment in performing duties such as Powered Industrial Trucks (electric tug/Barrett), Trash Compactors and Corrugated Cardboard Balers. Special training/certification required for Powered Industrial Trucks.
• Handles, hauls, processes, appropriately labels and stores waste including: infectious waste, medical waste, pharmaceutical and chemotherapy waste products.
• Maintains confidentiality of patient and unit data per HIPPA regulations.
• Enhances job-related growth and development through participation in educational programs, in-service meetings, and workshops. Maintains a sanitary work environment by cleaning and maintaining all equipment, tools and surroundings in work areas including trash/linen shoots and equipment storage areas.
• Communicates patient concerns, discomfort to appropriate nursing staff if/when communicated by patient or visitors.
• Performs all other duties as assigned

Education/Experience Required:

• High School diploma or G.E.D. equivalent.
• One to two (1-2) years of related experience.
• Possess excellent organizational skills, interpersonal and customer relation skills.
• Must be able to communicate effectively.
• Must maintain confidentiality of patient and unit-care data per HIPPA regulations.
• After initial training must be able to consistently demonstrate proper lifting techniques.
• After initial training, must be able to comprehend and utilize technology associated with supply/transport/discharge management software/systems.