Restaurant Manager

Job Description

Job Description

30hop in Omaha, NE is looking for a Front of House Restaurant Manager to join our team!

Take your hospitality career to the next level with 30hop by helping lead a high-energy restaurant focused on exceptional guest experiences, strong team culture, and operational excellence.

30hop is a Midwest-based, full-service American bar and kitchen with high-volume, multi-million dollar locations. Originally established in Iowa, we’ve continued expanding across multiple states while staying focused on great food, genuine hospitality, and creating opportunities for our teams to grow.

In this role, you’ll help lead daily front of house operations while also supporting private events, guest experience initiatives, team development, and restaurant coordination. We’re looking for someone who thrives in a fast-paced environment, leads from the floor, and enjoys creating memorable experiences for both guests and team members.

Starting Pay: starting at $50,000 per year and up based on experience.

Schedule: This is a full-time exempt position, shifts include evenings, weekends, and holidays.

Full-time staff BENEFITS: Available for all full-time employees who work 30 hours per week or more on average.

• Employee Shift Meals
• Paid Time Off- 2 weeks (10 days) of PTO
• Medical Coverage Options- Iowa Athletic Club covers 50% of medical premiums
• Dental & Vision Coverage Options
• Paid Parental Leave
• 401(k) plan with discretionary employer match for eligible employees

Part-time & Full-time Staff BENEFITS:

• Guest Discounts- 25% off for you and up to 7 guests!
• Employee Assistance Program- 6 free counseling sessions per issue, per year!
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
• Employee appreciation party. We throw a party for our staff!

• Lead FOH pre-shift meetings, coaching, and staff briefings
• Manage daily FOH operations including hosts, servers, bartenders, and support staff
• Coach, train, and develop FOH staff to ensure excellent guest service
• Monitor team performance, productivity, and adherence to Iowa Athletic Club standards
• Assist with planning and coordinating private events, group reservations, and event-day execution
• Support event administrative tasks including reservation communication, event notes, staffing coordination, and timeline management
• Communicate with guests regarding event details, special requests, and overall experience expectations
• Step in for FOH roles as needed including hosting, serving, bartending, expo, or floor leadership
• Track and report facility or equipment issues
• Engage guests, resolve concerns, and create exceptional dining and event experiences
• Ensure compliance with health, safety, and food handling standards
• Assist with scheduling support and shift coverage coordination as needed
• Perform other duties as assigned

• Minimum 2 years of FOH full service restaurant management experience
• Must be 21 years or older
• ServSafe Managers or Douglas County Food Handlers certification required within 30 days of hire
• Experience coordinating events, large parties, or hospitality operations preferred
• Ability to stand and walk for extended periods
• Ability to lift and carry up to 40lbs
• Strong leadership, communication, organizational, and guest service skills
• Ability to multitask in a fast-paced hospitality environment
• Flexibility to work evenings, weekends, and holidays

Ideal Candidate Profile

• Restaurant leadership and team management
• Guest service and hospitality excellence
• Event coordination and administrative organization
• Problem-solving and conflict resolution
• Time management and multitasking
• Knowledge of restaurant operations and service standards
• Strong communication and attention to detail

Similar job titles: Front of House Manager, Restaurant Manager, Hospitality Manager, Dining Room Manager, Service Manager, Assistant Restaurant Manager, Guest Experience Manager, Events & Hospitality Manager, FOH Operations Manager, Bar & Restaurant Manager

*30hop is an Equal Employment Opportunity employer.