Instructional Support Center Assistant, CEWD

Title: Instructional Support Center Assistant, CEWD Department: CEWD Operations Campus Location: Arnold/Main Campus Salary Range: $17/hr Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: M-Th 11:30am-4:30pm Position Type: Hourly and Temporary, Non-Exempt Position Summary The Assistant, ISC is responsible for implementation of student engagement efforts through direct community contact and electronic media that directly supports courses, programs, and training delivered by departments in the School of Continuing Education and Workforce Development. The Assistant is responsible for the dissemination of information to the general public and students of the Continuing Education and Workforce Development program areas. In addition, the Assistant is responsible for providing operational support for activities and processes related to public inquiry, students, faculty and staff, database and office systems. Job Duties and Responsibilities Assists with general student inquiry and registration; assists with CEWD phone system when calls are transferred; process wait‑listed student report and registrations; process mail for the CEWD Suite; other duties assigned. This position typically reports to an Assistant Director, Manager, or Director. Required Qualifications High School diploma or GED, required. One year of administrative support experience in a business or educational environment. Demonstrated ability to utilize standard word processing, spreadsheets and database systems at an intermediate level. Excellent oral, written and interpersonal communication skills, including a clear telephone manner and superior customer service skills including conflict resolution. Eligibility Requirements Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H‑1B sponsorship) is not available for any position. Only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. #J-18808-Ljbffr AACC Dance Company