Director of Food and Beverage
Make Ready USA
Director Of Food + Beverage
Noelle serves as a gathering place for some of the city's most interesting voices and makers as it continues to contribute to the spirit that makes it so unique.
This individual is not afraid of trying the now, the new and the next in taste and sip. They thrive in knowing what works, what could and what might. They are responsible for creating and curating the individualistic nature of each of the food and beverage experiences, while also being mindful that guests want to come to a place that they either might know or not, but one they will never forget. They promise to work to maximize revenue and be a true leader to all.
Requested Tasks
- Oversee the operations of all assigned property experiences
- Set standards and expectations related to how all F+B experiences will be run and maintained; ensure that leaders are fully understanding of all expectations and responsibilities
- Demonstrate and uphold all expectations for service standards that are to be followed by all team members
- Demonstrate and uphold company time and attendance policies
- Demonstrate and uphold all appearance standards as a leader, and for each of your experiences, including appropriate uniforms items are worn and are clean and wrinkle-free, and that proper hygiene and grooming standards are met during each shift, for all team members
- Hire, train, mentor and manage team members and department leaders
- Ensure consistent and transparent communication through regular meetings
- Work closely with leaders to determine areas of opportunity and how to effectively remedy issues
- Develop and manage Food + Beverage budget; strategically monitor costs related to inventory, sales, and payroll
- Develop strategies to improve profits and explore new business opportunities
- Collaborate closely with Sales, Marketing and Banquet teams to thoroughly understand upcoming needs and commitments
- Understand and stay current with trends in the F+B industry
- Ongoing oversight of all experiences to ensure safety, inventory and compliance
- Follow and promote all health and safety regulations
- Work closely with the property leadership teams
- Adhere to Makeready's Guiding Principles
- Additional duties and assignments as assigned
Requested Capabilities
- Previous experience as a Director of Food + Beverage required
- Demonstrates a guest-first mentality; professional, personable, and genuinely hospitable
- Exceptional attention to detail with strong organizational skills
- Proven leadership development experience preferred; able to inspire, coach, and mentor future leaders
- Experienced in budget management across multiple outlets or departments
- Adept at identifying and implementing process improvements to enhance efficiency and guest experience
- Combines a strategic and operational mindset to recognize and act on opportunities across all areas of the business
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Physically able to stand, walk, bend, kneel, and lift up to 50 pounds as needed
- Committed to upholding all Makeready and property policies and procedures
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
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