Front Desk Coordinator - Lexington, KY

Job Description

Job Description

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.

At The Joint Chiropractic, we provide world class service to every one of our patients and would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the Wellness industry.

What we are looking for in YOU and YOUR skill set!

• Possess a winning attitude!
• High school diploma or equivalent (GED)
• Complete transactions using point of sale software
• Ensure all patient accounts are current and accurate
• Proficient phone and computer skills
• Previous customer service experience preferred
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Able to prioritize and perform multiple tasks
• Educate patients on wellness offerings and services
• Share personal chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Able to communicate effectively with members and patients
• Manage the flow of patients through the clinic in an organized manner

Essential Responsibilities

• Providing excellent services to members and patients
• The Wellness Coordinator’s primary responsibility is to gain memberships to meet sales goals.
• Greet members and patients upon arrival
• Check members and patients in to see the Chiropractor
• Answering phone calls
• Re-engaging inactive members
• Staying up to date on membership options, packages, and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members
• Maintain the cleanliness of the clinic and organization of workspace
• Confidently present and sell memberships and visit packages
• Keep management apprised of member concerns and following manager’s policies, procedures, and direction
• Accepting constructive criticism in a positive manner and using it as a learning tool
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds on occasion
• Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.

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