Room Attendant

Room Attendant/Housekeeper

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

As a Room Attendant you will play a crucial role in ensuring our guests have a comfortable and memorable stay. Your primary responsibility is to maintain the cleanliness and presentation of guest rooms and public areas.

Room Cleaning:

Clean and sanitize guest rooms, including making beds, changing linens, and replacing towels.

Dust and polish furniture, fixtures, and mirrors.

Vacuum carpets and mop floors.

Clean and sanitize bathrooms, including toilets, sinks, and bathtubs.

Empty trash cans and replace trash bags.

Restock guest rooms with amenities, such as toiletries and linens.

Public Area Cleaning:

Clean and maintain public areas, including hallways, stairwells, and lobbies.

Sweep, mop, and vacuum public areas as needed.

Empty trash cans and replace trash bags.

Wipe down surfaces and sanitize high-touch areas.

Guest Service:

Respond to guest requests and inquiries in a friendly and professional manner.

Report any maintenance issues or safety concerns to the appropriate department.

Follow all hotel policies and procedures.

Other Duties:

Assist with laundry duties, as needed.

Participate in inventory control and supply management.

Other duties as assigned.

Previous housekeeping experience preferred, but not required.

Ability to work independently and as part of a team.

Strong attention to detail and organizational skills.

Ability to lift and carry heavy objects.

Ability to work flexible hours, including weekends and holidays.

Medical, Dental, Vision

Hotel Discounts

Paid Time Off

Employee Assistance program

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

A warm, effortless level of hospitality greets you at Naples Grande Beach Resort. This inviting beach property sets the standard for treating guests and families to endless activities, incredible nearby sights and an unmatched level of service and attention. Rediscover this unique luxury resort in Naples, Florida and indulge in a truly special getaway.

Our hotel received the TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to all guests at our resort in Naples, Florida. Discover for yourself what makes Naples Grande a standout among hotels in Naples, Florida.

Full Time Hires: Eligible for medical/dental/life benefits on the first day of the month following 30 days of employment. Other benefits include Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties).

Part Time Hires: Eligible for Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties).

On Call / Seasonal / Interns: Eligible for 401(k) and discounted Resort Stays at other Northwood properties.

Northwood Hospitality LLC owns and operates nine properties throughout the world, including the Naples Grande Beach Resort in beautiful southwest Florida, the New York Palace Hotel in Manhattan, the London West Hollywood in Hollywood, CA, the Marker, Parrot Key and Tranquility Bay in Key West and Cheeca Lodge in Islamorada. The company was incorporated in 2010 and is based in New York, New York under parent company Northwood Investors, LLC.