Catering Supervisor

Pay varies by location

Summary

The Catering Supervisor at American Dining Creations is responsible for overseeing and coordinating catering operations, leading a team of event staff, and maintaining high standards of overall event success. Your focus will be on creating memorable experiences for our guests while efficiently managing resources and fostering a positive work environment, while working in collaboration with the on‑site Catering Director.

Responsibilities

• Supervise front and back of the house day to day catering procedures.
• Serve as a contact for catering services prior to and after events, ensuring their needs and expectations are met or exceeded.
• Oversee delivery, setup, breakdown, and execution of catering events.
• Collaborate with other departments to ensure seamless coordination of logistics, food preparation, and service delivery.
• Develop and implement service standards and procedures to uphold quality and consistency across all events.
• Lead, mentor, and motivate a diverse team of catering event staff, including servers, bartenders, drivers, and support staff.
• Monitor the quality of food, portion control and dietary provisions as requested.
• Provide excellent customer service to all guests.
• Field and resolve any requests or challenges that may arise during events, ensuring guest satisfaction.
• Assist in the development and implementation of marketing strategies to promote catering services.
• Take inventory for catering equipment, supplies, and keep all catering items in top condition.
• May be assigned other duties and responsibilities as needed.

Qualifications

• 3+ years’ catering and event planning experience in hotels, conference centers, private clubs, universities or similar environments.
• Excellent interpersonal and communication skills.
• Strong leadership and organizational skills, detail oriented, and customer focused.
• Ability to multi‑task and thrive in a fast‑paced, dynamic environment.
• Knowledge of food safety and service regulations.
• Familiarity with industry trends and innovations.
• Proficient with computer skills including Microsoft Office, CATERTRAX and other online order systems.
• Able to work a flexible schedule that may include weekdays, evenings, and weekends.
• Must be able to lift 50lbs, push and pull heavy catering cart, bend, climb stairs, stand, and walk for entire scheduled shift.

Benefits

• Weekly Pay
• 401K with company match
• Delicious employee meal and beverage during your shift
• Employee Referral Bonus Program
• Employee Assistance Program
• Some positions may include flexible hours and shifts
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans
• Uniforms and Safety Shoes provided
• Learning and advancement opportunities

American Food & Vending is an Equal Opportunity Employer.