Senior Property Manager

Job Description

Job Description

NP Dodge Management Company was named 2025 Property Management Company of the Year!! Come join the best team!!

Great Upward Mobility!

Division Summary: NP Dodge Management company specializes in the management of multifamily and commercial real estate, representing over 4,500 multi-family homes and 2.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 — NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology.

Job Summary: The Senior Property Manager, Mixed Use is responsible for the daily on-site management of the physical, operational, financial, and customer service performance of one or more mixed-use assets. This hybrid role combines commercial property management, on-site residential management, asset management, and client relationship management. The position develops and executes strategies that support ownership objectives, enhance asset value, strengthen tenant and resident satisfaction, and maintain operational excellence. Key responsibilities include leading on-site maintenance teams, executing commercial and residential operations, managing budgets and financial performance, maintaining strong client relationships through regular communication and reporting, and ensuring compliance with all applicable regulations and company standards.

Essential Functions:

1. Demonstrates Company Core Values.
2. Oversees on-site operations of one or more mixed use assets. Ensures the individual assets meet established operational, financial, and business performance goals by reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
3. Prepares and manages annual operating budgets for each property and closely monitors revenue and expenses to ensure financial targets are met or exceeded. 
4. Facilitates accurate and timely administration of annual CAM reconciliations.
5. Serves as the primary point of contact for clients, tenants, and employees fostering positive relationships, address inquiries, concerns, and resolving issues in a timely and professional manner.
6. Leads on-site maintenance staff to achieve operational excellence and remain compliant with company policies and procedures and all applicable regulations and standards.
7. Develops and implements comprehensive marketing, leasing, reputation, and resident retention programs for each asset to minimize turnover and maximize rental income.
8. Monitors rent collection, accounts receivable, and delinquency management processes; attend court hearings and consult with legal as applicable
9. Conducts regular property inspections to ensure property(s) meet health and safety regulations, identify and mitigate potential risks, and maintain high standards of property upkeep and curb appeal.
10. Maintains asset specific standard operating manual to ensure properties are maintained in compliance with client expectations. 
11. Liaison with external parties such as contractors, local government officials, and community leaders.
12. Review financial reports, analyze variances, and implement strategic actions to enhance revenue, control expenses, and improve NOI. 
13. Collaborates closely with property owners to understand their objectives, preferences, and expectations for the management of their assets.
14. Provides regular updates and monthly operating reports to property owners regarding performance, financial metrics, and any significant developments.
15. Ensures compliance with all applicable laws and regulations, including HUD, Fair Housing, EEOC, EPA, and OSHA. Collaborate with senior leadership and legal counsel to address legal issues or disputes as needed.
16. Reasonable and reliable attendance and timeliness when reporting to work and completing work.
17. Interacts well with others.
18. Other duties as assigned.

Education/Experience/Qualifications:

• Bachelor's degree in Real Estate, Business Administration, or related field preferred.
• Minimum of 4 years of experience in property management, preferably with experience in both residential and commercial management. 
• Industry certifications preferred: CPM, CAPS, CAM
• Real Estate license required in specific markets, otherwise preferred. 

Required Skills / Abilities:

• Strong understanding of real estate industry trends, market dynamics, and property management best practices.
• Deliver exceptional, high-touch service to tenants, clients, and ownership, ensuring a proactive, responsive, and concierge-level experience.
• Excellent communication and interpersonal skills, with the ability to build and motivate high-performing teams.
• Proficiency in financial analysis, budgeting, and property performance metrics.
• Knowledge of property management software systems and technology solutions.
• Proficiency with Microsoft Office – Outlook, Excel, and Word.
• Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Special / Physical Requirements:

• On-site position within a downtown property.
• Requires the ability to withstand physical activity and navigate the property to include; walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility and standing for extended periods of time.
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